This site contains the information needed to transact with Frontier in the acquired West Virginia territories. It houses the connectivity form, holiday scheduled, business rules, methods and procedures, reference information, and testing guidelines to assist Carriers. The information is broken down into the following areas:

• General Information



• Access Service Requests



• Local Service Requests



• Trouble Administration



• Customer Wholesale Portal
  
  
• OSS Change Management
  
  
• Testing Information

System Links

• Launch the Virtual Front Office Application



• Launch the Customer Wholesale Portal

• Frontier Connectivity Access Form



• Frontier Holiday Schedule in Acquired West Virginia



• Frontier Escalation Lists

Access

ASR Business Rules

• ASOG 40



• Frontier Custom Access Order Rules

ASR Methods and Procedures (M&Ps)

• Dark Fiber



• Dark Fiber Inquiry Form



• Dark Fiber Engineering Services Form



• Dark Fiber Form Instructions



• Inquiry 4 Step Process



• Jeopardy Codes



• Meetpoint
  
  
• Reterm REPON Process



• SPEC Code Job Aid



• SPUNE SWUNE External Conversion



• SPUNE SWUNE PRE ORDER SEARCH



• Variable Term Agreement  (VTA) Job Aid

Local Service Requests

LSR Pre-Order Business Rules Documents

• Address Validation Inquiry Direct TN Selection



• Appointment Scheduling Inquiry



• Collocation Assignment Validation (CVA)



• Customer Service Record Information CRIS Inquiry



• Directory Listing Inquiry



• Loop Makeup Inquiry



• Loop Qualification Inquiry



• Product Service Availability Inquiry



• Reservation Maintenance Common Inquiry



• Reservation Maintenance Modification Common Inquiry



• XDSL_LoopQualification_LXR_LXE.pdf

LSR Ordering Business Rules Documents

• Advanced Intelligent Network



• Centrex Resale Services



• DDPS DID DOD PBX Services



• Directory Listings



• End User



• FTR RS Resale



• Hunt Group



• ISDN BRI PRI Service



• Local Service Request
  
  
• Loop Service



• Loop Service with Number Portability



• Number Portability



• Port Service



• Request Type Activity Grid



• Resale Frame Relay



• Resale Private Line



• SATH Abbreviation Guide

• Broadband Traffic Aggregation Service (BTAS)



• Directory Listing Verification and Reports



• Hot Cut Process



• Manual Loop Qual Preorder Process



• Suspension and Restoral Process



• Throwback and CLEC Disconnect in Error Process



• Wholesale Advantage DSL Product Information

LSR Reference Documents

• Direcotry Listing VFO Population Job Aid
  
  
• Directory Titles and Degrees Reference Guide
  
  
• Directory Spec SuperMedia Report - WV Only
  
  
• Directory Spec SuperMedia Report - CLECs



• YPH Header File
  
  
• LSR Jeopardy Codes



• Order Error Codes



• Pre-Order Error Codes
  
  
• Pre-Order Drop-Down Field and Response Code Values Job Aid



• Porting Field Rules



• Reject Messages for LSR Order



• Resale Centrex USOCs



• Resale ISDN USOCs



• Resale POTS USOCs



• Resale Private Line USOCs



• Resale RCF USOCs



• Single Rate ISDN-PRI
  
  
• West Virginia Density Zones



• West Virginia Ports and Resale Service Blocking Matrix
  
  
• West Virginia Loop NC NCI Information



• Wholesale Platform Centrex USOCs



• Wholesale Platform ISDN-BRI USOCs



• Wholesale Platform POTS USOCs

Trouble Administration

TA Schemas

• tMLTA



• tMLTA Base



• Wisor Base

TA Response – Send (wsdl)

TA Request – Receive (wsdl)

Trouble Administration Methods and Procedures

• Trouble Administration Guide



• Late Bonding Process (This feature will be available August 2010)



• Vendor Meet Requests Policies and Procedures



• MLT Policies and Procedures



• Request Special Access Test Policies and Procedures



• Supported Trouble Type Job Aid

Customer Wholesale Portal

Registration Information

• Customer Wholesale Portal Registration Instructions



• Customer Wholesale Portal Checklist

User Guide

• Customer Wholesale Portal User Guide

Non-Disclosure Agreements

• USOC Specifications Non-Disclosure Agreement



• License Agreement for DSL Loop Qualification Data Extract

Change Management Process

• Frontier ASR Test Deck



• Frontier ASR Test Deck Control Sheets



• Frontier LSR Test Deck



• Frontier LSR Test Deck Control Sheets



• Frontier TA Test Deck



• Frontier TA Test Deck Control Sheets