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Contact us, we're here to help! | Residential Customers:
Call 1-800-921-8101
Mon–Fri 7am to 10pm EST, Sat-Sun 8am to 5pm EST For issues related to: - Products and Services
- Billing
- Account Changes/General Questions
E-mail us with our Customer Service Form
| Business Customers:
Call 1-800-921-8102
Mon–Fri 7am to 6pm EST For issues related to: - Products and Services
- Billing
- Account Changes/General Questions
E-mail us with our Customer Service Form | | Additional Contacts: |
Contact Information Listed Below for East Region, Central Region and West Region.
East Region Contact Information
For inquiries specific to Alabama, Florida, Georgia, Mississippi, New York, Tennessee, and West Virginia.
Ken Arndt
Sr. Vice President & General Manager
Ken.Arndt@frontiercorp.com
Tom Grooms
Director, Marketing
Thomas.Grooms@frontiercorp.com
Karen C. Miller
Communications Manager
Karen.Miller@frontiercorp.com
Mailing Address:
Frontier East Region
137 Harrison Street
Gloversville, NY 12078-4815
For Consumer Affairs or Formal Correspondence, e-mail.
For inquiries specific to the Rochester, NY area:
Ann Burr
Chairman and General Manager, Frontier Communications of Rochester
Ann.Burr@frontiercorp.com
Stephanie Schifano
Manager, Local Marketing and Community Relations
585-777-7083
Stephanie.Schifano@frontiercorp.com
Mailing Address:
180 South Clinton Avenue, 7th Floor
Rochester, NY 14646
For Consumer Affairs or Formal Correspondence, e-mail.
Central Region Contact Information
For inquiries specific to Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, Ohio, Pennsylvania, and Wisconsin.
John Lass
Sr. Vice President & General Manager
John.Lass@frontiercorp.com
Jill Wagner
Regional Vice President, Sales & Marketing
Jill.Wagner@frontiercorp.com
Burgess Harrison
Regional Director, Marketing
Burgess.Harrison@frontiercorp.com
Mailing Address:
Frontier Central Region
14450 Burnhaven Drive
Burnsville, MN 55306
For Consumer Affairs or Formal Correspondence, e-mail.
West Region Contact Information
For inquiries specific to Arizona, California, Idaho, Montana, Nevada, New Mexico, Oregon, and Utah.
Denise Baumbach
Sr. Vice President & General Manager
Denise.Baumbach@frontiercorp.com
Bob Woods
Regional Vice President Sales and Marketing
Bob.Woods@frontiercorp.com
Stephanie Beasly
Communications Manager
Stephanie.Beasly@frontiercorp.com
Mailing Address:
Frontier West Region
9324 W. Stockton Blvd.
Elk Grove, CA 95758
For Consumer Affairs or Formal Correspondence, e-mail.
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