Frontier Troubleshooting

Troubleshooting

Most Frequently Asked Questions

How do I fix a problem disconnecting or connecting to my modem’s wireless WPA-enabled connection?

There are a few adjustments that you can make to your settings that may help your situation.
  • Open your Internet browser and type http://192.168.254.254/, into your browser's address bar.
    • If you find six (6) options under Gateway Options Proceed to Step 3.
    • If you find only three (3) options under Gateway Options Click GO to the right of the Login: field.
  • Login with the appropriate username and password (frequently, "admin" is both the username and password). 
  • In the left-hand sidebar window you'll see Gateway Options Click Home Network icon.
  • When the Home Network window appears Click the Advanced Settings button.
  • When the Advanced Home Networking window appears Select Configure the Local SpeedStream Gateway Wireless Network.
  • Click the Begin Wireless Wizard button at the bottom of the window. 
  • When the Wireless Setup Configuration window appears, perform the following steps:
    • Select Enable under Wireless Interface
    • Enter a name for your wireless network in the SSID field - it can be any name you choose, but it should not contain any sensitive personal information
    • Select a channel - we recommend channel 6
    • Do not select Enable Auto Scan on Power On
    • Click Next
  • From the Security Mode drop-down menu Select WPA-PSK TKIP Select Enable SSID Broadcast Click Next.
  • Enter your desired password in the Shared Key field. Change the Group Renewal Rate to 30, instead of 3600 Click Next
  • Make no changes on the Wireless Filter Configuration page Click Next Click Finish.

Connect to your new wireless connection.

Need instructions to help you connect your Windows XP, Vista, or Windows 7 PC to your new wireless connection? Click here.

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