Frontier Troubleshooting

Troubleshooting

Most Frequently Asked Questions

What effect might my home security system have on my High-Speed Internet connection?

Your High-Speed Internet might experience frequent disconnections if your home security system is not properly filtered. Contact the company that provides your security system service to get a High-Speed Internet filter on your security system. This should resolve any disconnection issues.

NOTE: Even if the security system is not monitored (meaning no longer active) it may prevent the High-Speed Internet modem from "training up" as long as the security system is still tied into the phone line.

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