Frontier FiOS Troubleshooting

FiOS® | FiOS® Troubleshooting

Most Frequently Asked Questions

Why is there noise on the phone line?

If you hear static, noise, or other voices on the line, there are a few things to check before entering a repair request. Static can be caused by cordless phone sets, answering machines, and modems. Try unplugging the equipment from both the jack and the electric outlet and plug in a standard telephone set to see if the problem is resolved.

If you keep hearing other conversations on your phone calls, please contact Frontier at 1.800.921.8104.

Troubleshoot your phone equipment if you keep having problems. If the issue is on all your phones, click here to find out if it’s due to inside or outside wiring problems. If only one or two phones in your house are having trouble, you simply need to replace the faulty equipment.

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