Frontier Internet | Using Your Email | SMTP Authentication

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How do I enable SMTP Authentication in Microsoft Outlook 2002 (XP) or 2003?

To enable SMTP Authentication in Microsoft Outlook 2002 (XP) or 2003:
  1. Open Outlook and click Tools.

    Tools
  2. Select Email Accounts from the menu that appears.

    Accounts
  3. Under the Email section, select View or change existing email accounts Click Next.

    Accounts
  4. Click once on your Frontier, FrontierNet, Citlink / CTAZ, Newnorth, or Epix account to highlight it. Select the Change button.

    Note: If you receive email from a provider other than Frontier, the Name may differ from what appears in the image below.

    Accounts
  5. If your incoming mail server is set to pop3.frontier.com, pop3.frontiernet.net, pop3.citlink.net, pop3.newnorth.net, or in.epix.net, make sure that your complete Frontier, FrontierNet, Citlink, Newnorth, or Epix email address is present in the User Name field in the Logon Information section.

    If your incoming mail server is set to mail.ctaz.com, make sure that your complete CTAZ email address is present in the User Name field in the Logon Information section, in the format of username@citlink.net (replace ctaz.com with citlink.net).

    Please note, your email address will not change.

    Do not select Log on using Secure Password Authentication (SPA).

    If your incoming mail server is set to something other than pop3.frontier.com, pop3.frontiernet.net, pop3.citlink.net, mail.ctaz.com, pop3.newnorth.net, or in.epix.net, do not make any changes to your Incoming mail server information, or Logon Information.

    If your outgoing mail server is set to smtp.frontier.com, smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, smtp.newnorth.net, or out.epix.net, select More Settings.

    If your outgoing mail server is set to something other than smtp.frontier.com, smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, smtp.newnorth.net, or out.epix.net, no changes need to be made at this time.

    User Name
  6. On the window that appears, select the Outgoing Server tab.

    Note: If you receive email from a provider other than Frontier, your Mail Account name may differ from what appears in the image below.

    Outgoing Server
  7. Select the box to the left of My outgoing mail server (SMTP) requires authentication, and select Log on using.

    Enter your complete Frontier, FrontierNet, Citlink, Newnorth, or Epix email address in the User Name field.

    If you are using a CTAZ email address, enter your email address in the User Name field in the format of username@citlink.net (replace ctaz.com with citlink.net). Please note, your email address will not change.

    Enter the password for this particular email address in the Password field. Do not select Log on using Secure Password Authentication. Click OK.

    Outgoing Server
  8. Click Next.

    Settings
  9. Click Finish at the bottom of the window. That's it! SMTP Authentication has been enabled.

    Finish
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