On December 17, 2013, Frontier Communications (NASDAQ: FTR) announced the signing of a definitive agreement with AT&T Inc. (NYSE: T) to acquire AT&T’s wireline business and statewide fiber network in Connecticut.
Pending receipt of necessary approvals, the transaction is expected to close during the fourth quarter of 2014.
Doing Business with Frontier Wholesale
The information provided here is intended for Wholesale and ISP customers doing business in Connecticut.
Order, Pre-Order and Trouble Administration for Access and Local Services
If you are not currently doing business with Frontier Communications today, please visit the Getting Started page. There you will find links to the Frontier Connectivity Access Form, the CMAQ Form (required for LSR activity),and the Billing Feed Connectivity Form.
For IXCs doing business in Connecticut today, please refer to the PIC CARE Connectivity Process for more information.
Order and Pre-Order for ISP Services
For ISP customers doing business in Connecticut today, access to the Virtual Front Office (VFO) GUI is required. ISP order and pre-order transactions, for ISP services, must be submitted through VFO. To ensure VFO connectivity prior to closing, please complete and submit the ISP Connectivity Form by 08/15/14.
To ensure connectivity prior to closing, please complete and submit Connectivity Forms by the following dates:
Collocation Access Cards
Wholesale customers currently collocated in an AT&T office in Connecticut will be required to complete the Frontier Access Card Application and return it, along with the applicant’s photo in jpeg format, by email or conventional mail to the email address or physical address provided on the application. To ensure collocation access cards are received prior to closing please complete and submit the application by 08/15/2014.
Customer Forums and Communications
Frontier will host several forums both pre and post close. The first Carrier Forum will be held on June 25, 2014. Frontier has distributed an invitation to customers who have subscribed to the Connecticut acquisition notifications.
If you would like to subscribe to the Connecticut acquisition notifications, please visit the Subscribe to Acquisition Notifications page available in the quick launch above.
To view the previously distributed Connecticut acquisition notifications, please visit the Acquisition News page available in the quick launch above.
Frequently Asked Questions