VFO Training
Virtual Frontier Office Training

Frontier is committed to providing Carriers and CLECs with the information needed to be successful in VFO. This is accomplished with the use of Training, Job Aids, and Online Tutorials.

Job Aids

Frontier provides manuals, job aids and tutorials to assist you with using the VFO application. To the right you will find the VFO user guide, online trainings and tutorials. Below are the job aids and manuals to assist you in completing LSR, ASR, and Trouble Administration (TA) transactions:

For Directory specific LSR Transaction information, please visit the Directory Listing Training/Job Aids page.

 

TA Transactions

Getting Access to VFO

Before a company can get access to VFO, they need to complete and submit the:

Note: The Frontier Connectivity Access Form must be completed and emailed to Frontier.Connectivity.Management@ftr.com.