Live Chat

Customer Care


Do you thrive on making customers happy? Are you a problem solver? Then join our customer care team and work alongside the best in the business. We take pride in hiring the best person for each and every position in the company so our customers get access to the highest-quality products and best possible service. We motivate, challenge and encourage our employees to be their very best, every day – and the right team members can really make a difference.

Want to search for a job now?


What We’re Looking For

Residential customer care and sales

Customer Care & Sales Associate

Frontier Customer Care & Sales Associate are responsible for creating an outstanding experience at every interaction for both new and existing residential customers. This role uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast-paced and energetic environment.

Work-at-home associate

Work-At-Home Customer Care & Sales Associate

Work from your freedom of your own home office! Our top performers possess excellent communication skills, prior customer care experience and the desire to achieve and exceed sales goals. At Frontier, we offer paid, new-hire training. That training lasts approximately 6 to 8 weeks because succeeding in our value of putting the customer first and doing it right the first time only comes from the most informed employees!


Internet Help Desk

Internet Help Desk / Technical Support Specialist

Frontier Technical Support Specialist are responsible for providing premier support and solutions to customers of Frontier’s Internet service and Frontier Secure product line. Armed with superior technical knowledge and a passion for customer satisfaction, they provide solutions to customers in a helpful and friendly manner.

Business customer care and sales

Business Customer Care & Sales Associate

Frontier Business (Commercial) Customer Care & Sales Associates are responsible for creating an outstanding experience at every interaction for both new and existing Business customers. They use superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of commercial customer needs in a fast-paced and energetic environment.


Note: Frontier Communications is an Equal Opportunity Employer, and makes employment decisions without regard to race, color, creed, religion, sex, national origin, age, marital status, disability, sexual orientation, veteran status or any other legally protected class.

Any applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to  1.203.614.5054. Please indicate the requisition number of the position you are interested in being considered for in your cover letter.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at  1.844.806.0077.