What Technical Support Does


What a Technical Support Plan Does

Premium Technical Support features:

  • Unlimited maintenance/optimization tune-ups (for Windows XP, Vista, or 7 or higher operating system only)
  • Unlimited security checkups/tests, performing critical anti-virus and firewall updates
  • Unlimited scans for virus and malware/spyware removal
  • Wireless network setup and troubleshooting (one router with unlimited Wi-Fi-enabled devices)
  • Email setup and troubleshooting (for single email provider for tablets and smartphones to retrieve multiple email accounts)
  • Port Forwarding for modems/routers
  • Basic setup/tutorial for a single iTunes account
  • Basic setup/tutorial for social media (includes LinkedIn, Facebook and Twitter)
  • Software installation/configuration for many popular customer-purchased, Windows-based applications

For more information, see the  Premium Technical Support video.

To order or to use Premium Technical Support, call 1.888.620.3663. For more detailed information and pricing, go to  www.ftrsecure.com/content/premium-technical-support.

Still need help? Call 1.888.620.3663 or Live Chat

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