Requirements for Service

Frontier High-Speed Internet service is subject to availability and technical line qualification. Installation options vary and charges may apply. In order to utilize Frontier High-Speed Internet service, you must have a computer with a minimum of the following Internet-compatible equipment and software:

  • A Frontier telephone line that is qualified for Frontier High-Speed Internet service
  • A computer with one of the following combinations:
    • Windows XP
      • 32 or 64-bit, Home, Pro, or Media Center Edition
      • 256 MB RAM
      • 300 MHz Pentium compatible CPU
    • Windows Vista
      • 32 or 64-bit, Home Basic, Home Premium, Business, or Ultimate
      • 512 MB RAM
      • 800 MHz Pentium compatible CPU
    • Windows 7
      • 32 or 64-bit, Home Premium, Professional, or Ultimate
      • 1GB RAM
      • 1 GHz Pentium compatible CPU
    • Windows 8
      • 32 or 64-bit
      • 1 GB RAM
      • 1 GHz Pentium compatible CPU
    • Mac OS X or higher
  • Browser software such as Microsoft Internet Explorer 8.0 or higher, Mozilla Firefox, Safari, or Google Chrome

Frontier High-Speed Internet, also called  DSL, uses your phone line to deliver broadband Internet access to your home or business. Even though it uses your phone line, you can still use your telephone for voice phone calls at the same time. Plus, your normal telephone service will operate even if your Internet router is unplugged or otherwise disabled.

Still need help? Call 1.800.239.4430 or Live Chat

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