Flexible Work Arrangements at Frontier

Flexible Work Arrangements at Frontier

For many people, nothing is more important than flexibility. That means having options – from the benefits you receive to the actual work that you do… and when or where you do it. We understand this at Frontier, which is why we offer a number of flexible work arrangements to satisfy people who are in a variety of life stages, from college to post-retirement.

  • Part-time schedules. Whether you're a college student who doesn't want to wait for that diploma before gaining some professional experience, a stay-at-home mom looking to get back into the workforce or someone who simply doesn't desire a full-time work schedule, Frontier has a number of part-time positions that will meet your needs. And you don't have to sacrifice career progression, either – if you perform, you can move up and make more money.

  • Work-at-home opportunities. Certain positions at Frontier are eligible for a telecommuting arrangement… saving you from the frustration of a long commute, reducing fuel expenses (and harmful emissions!) and helping you achieve better work/life balance.

  • Job sharing. Frontier is expanding work flexibility into job sharing wherever the arrangement makes sense for the business, our employees and our customers. Everything we do must enhance the customer experience with Frontier.

  • Pro Resource program. We place a premium on the specialized skills of our people… especially those who have retired after years of dedicated service and contribution. Through our Pro Resource program, we invite Frontier retirees back to work with us during peak times of the year and/or through our Take the Lead sales incentive program.

Work-at-Home Opportunities

  • Residential Sales & Service Consultant Crystal Gentry started a work-at-home arrangement with Frontier in 2009. She was initially intrigued by the opportunity to be more accessible to her children… and quickly found that the situation helped her achieve top performance.


    Working from home makes me more productive," says Crystal. "With fewer distractions during the day, I'm able to completely focus on my customers – which means better service for them and the opportunity for additional income (commissions) for me."

    Crystal also appreciates saving time (and money!) on a commute that would mean less time to balance her family and other personal pursuits. A former featured twirler at Vanderbilt University, she now owns a baton-twirling academy in Knoxville.

    “I just love my job," says Crystal. "From the work that I do every day (and where I get to do it), to the management team to the benefits – it's all great here at Frontier."

  • Stacey Mason, Business Sales & Service Consultant, started working with Frontier in 2003 in the Residential Service area. She moved to a Business Service role in 2006, and she's been working from home ever since.


    Initially I wasn't sure I'd like working from home – it was intimidating to be self-directed throughout my work day," says Stacy. "But I adjusted quickly and really enjoy it now. The work/life balance is unbeatable."

    In addition to achieving more balance in her life, Stacey feels that her work-from-home position helps her excel in her career at Frontier.

Note: Frontier Communications is an Equal Opportunity Employer, and makes employment decisions without regard to race, color, creed, religion, sex, national origin, age, marital status, disability, sexual orientation, veteran status or any other legally protected class.

Any applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 203.614.5054. Please indicate in your cover letter the requisition number of the position in which you are interested.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 1.844.806.0077.