Careers and Employment FAQs
How do I verify employment?
You can contact our Payroll department at 877.721.7732.
What is the best way to apply for a position?
Visit the Careers section of our corporate website and click the Search Jobs Now button to browse our open positions. Then create an Online Profile to apply online. You can also save jobs that interest you or set up a job agent to email you jobs that match your skill set.
What do I do after I submit my résumé?
After we receive your résumé, your qualifications will be reviewed to see if they match the job opening for which you have applied and/or any other open positions that we may have. If they are a match, a recruiter may contact you to discuss next steps. If we do not have a current opening matching your qualifications, we will retain your résumé. We encourage you to re-apply if you are interested in other opportunities.
What are the steps in the hiring process?
If we determine you meet the qualifications of a current opening, a member of our Human Resources team will contact you to schedule a time to discuss your background, experience, interest and the current opening. If it seems that the position may be a good fit for you, we will schedule you for interviews with other individuals related to this position. Our goal is to make the interview process as convenient and as informative for you as possible. (Reference checks, drug screens, and background checks will be conducted upon offer of employment in accordance with any applicable laws.)
If I am contacted for an interview will I hear back from the Company if I am not given a job offer?
Yes, a Company representative will communicate the final outcome.
Are unsolicited search firm and agency submissions accepted?
Frontier does not accept unsolicited résumés from search firms or agencies.
What browser and operating system is needed to search for jobs and to submit my résumé?
For optimal performance when searching jobs and submitting your résumé, use updated versions of Internet Explorer, Netscape, AOL, Firefox or Safari. Compatible operating systems include most versions of Windows and Macintosh.
Frontier Communications is an Equal Opportunity Employer, and makes employment decisions without regard to race, color, creed, religion, sex, national origin, age, marital status, citizenship status, disability, sexual orientation, veteran status or any other legally protected class.
If your concern has not been answered in these FAQs, please email your question to Talent.Acquisition@ftr.com. It is our goal to get you a response within 48 hours. Please include the job title, city and state where you applied.
Any applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 203.614.5054. Please indicate in your cover letter the requisition number of the position in which you are interested.
If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 1.844.806.0077.