Once you've completed every required part of this application and made photocopies of the required documentation (for example, of program participation or income), it's time to send everything to Frontier. You can mail the application and all photocopies of proof to P.O. Box 5156, Tampa, FL 33675. You can fax all the paperwork, toll free, to 1.844.452.6399. Or, you can email the application and documentation to Lifeline@ftr.com. If you email the application, the application and proof documents should be sent as attachments.
Whether you send us the application and proof in the mail, by fax, or by email, please send all your paperwork together. This will help ensure that your Lifeline application is processed as quickly and accurately as possible.
Need more information? You can call our customer service department at 1.800.921.8101 and one of our friendly and knowledgeable Frontier customer service associates can assist you. Or, if you'd like to learn more about the Lifeline program and eligibility requirements, go to www.lifelinesupport.org.