Did you know Frontier has produced more than 100 self-help videos? They are all available in our Video Gallery, and you will find some of the most popular videos attached to individual Help Center articles.

Here are links to our videos explaining how to manage your account information, along with their transcripts, for your convenience:

Do you use Facebook? Do you like to tweet? We do!

Frontier Communications is where you are! We’re on Facebook and Twitter.

There are two simple and easy ways to find us on social media. Go to Frontier.com and click on the social icons on the bottom right side of the page OR you can search for “Frontier Communications” on Facebook and Twitter.

We’re here to help you. We have a dedicated customer care team waiting to answer your questions on both Facebook and Twitter.

There are a few ways you can reach out to us on Facebook.

You can go to our page and click on Help Center to troubleshoot any problem. Just select the service that you have and a list of the most popular help topics will appear along with a very helpful how-to gallery of videos and a tool box with quick links.

If you’d rather speak with us, just click on the Live Chat option, enter a few details and start talking with a customer care representative.

You can also send us a private Facebook message.

If you like your messages in 140 characters or less, we have two ways for you to connect with us on Twitter. You can follow us at @frontiercorp to stay up-to-date with company news and to learn about the latest promotions.

Have a question about your Frontier services? Tweet or message us at @AskFrontier. Our customer care team will be happy to assist you.

Need information about an outage in your area? We’ve got you covered. Just follow @AskFrontier for the info you need to know.

Next time you’re online, make sure to like our Facebook page and follow us on Twitter for the latest news and information from Frontier Communications! You can also find us on LinkedIn, Google +, and YouTube.

We hope to chat with you soon!

In this video, you'll learn how to get assistance from Frontier.com's new Help Center.

Log on to Frontier.com, navigate to the Help Center.

With just one click you'll be able to access hundreds of articles to help you use and understand products offered by Frontier. You can even type exactly what you're looking for right into the search bar.

We're making things as easy as possible. We've even created a custom Tool Box for quick access to links for running a security check, testing your internet speed, viewing our outage map and more.

Not sure how to read your bill, reset your email password or pay online? We can help. Our Help Center video gallery is filled with dozens of videos we've created just for you. These videos will take you step-by-step through the process.

If you've recently placed an order with us, scheduled an appointment for a new service install, or have an open ticket with our support center, you can check the status right from the Help Center.

That's it. If you need help with your account or service, please visit our Help Center.

Hi. In this video you’ll learn how to change your homepage on the Google Chrome web browser.

Let's go ahead and get started.

First, click on the Options menu in the top right hand corner. Choose Settings. Select Open a specific page or set of pages, then click the Set pages link. Type the web site you would like to make your homepage. Click OK.

That’s it.

Please use this video for future reference at any time. If you have further questions, you can always contact us at 1.800.921.8101, and thanks for watching.

In this video, you’ll learn how to clear your cache and cookies in Google Chrome. Doing this can help speed up your computer and free up storage space.

Let's get started.

First, open your Chrome browser. Then click on the menu in the top right corner and select Settings. Then go to Advanced settings at the bottom of the page. Under Privacy, click Clear browsing data. Make sure only the boxes for Download history, Cookies and other site and plugin data, and Cached images and files are selected. Now click the Clear browsing data button.

After clearing your cache and cookies, the first time you access certain web pages or sites, it might take a little longer for the page to load. You’ll also have to log back in to web sites that had previously saved your login credentials.

That’s it. You’re all set.

Hi. In this video you'll learn how to change your homepage in Internet Explorer.

Let's go ahead and get started.

Click on the Tools menu in the upper right hand corner—it looks like a gear. Then choose Internet Options. Type the web site you would like to set as your homepage in the Home page box. Click Apply, and then OK.

That's it. Please use this video for future reference at any time. If you have further questions, you can contact us at 1.800.921.8101, and thanks for watching.

Hi. In this video you'll learn how to clear your cache and cookies in Internet Explorer. This can help speed up your computer and free up storage space.

Let's go ahead and get started.

Click on the Tools menu in the upper right hand corner (that's the button that looks like a gear), and then choose Internet Options.

Find Browsing History and press Delete. You'll see this menu box open up. Check the boxes for Temporary Internet Files, and Website Files, and Cookies, and Website Data. Click Delete at the bottom of the menu. Internet Explorer will give you a notice when it is finished deleting your cookies and browsing history.

That's it. Please use this video for future reference at any time. If you have further questions you can contact us at 1.800.921.8101, and thanks for watching.

In this video, you'll learn how to change your homepage in Mozilla Firefox.

First, open your Firefox browser. Then click on the Firefox menu in the top right corner. Now click on Preferences. Here you'll see the General tab. Make sure Show My Homepage is selected when Firefox starts. Right below that, you can enter the web site address you'd like to set as your homepage.

Let's set Frontier as our homepage. Type http://www.frontier.com. To make sure the changes were saved, click the Home button in the top right corner. You'll now be taken to Frontier's homepage. It's that easy.

In this video, you’ll learn how to clear your cache and cookies in Mozilla Firefox. Doing this can help speed up your computer and free up storage space.

Let's get started.

First, open your Firefox browser. Then click on the Firefox menu in the top right corner. Now click on Preferences and then select the Privacy tab.

Next select Clear your recent history. Make sure the box for Cookies, Cache, and Offline Website Data is selected, and then select Everything for the time range. Now click Clear Now.

After clearing your cache and cookies, the first time you access certain web pages or sites, it might take a little longer for the page to load. You’ll also have to log back in to web sites that had previously saved your login credentials.

That's it. You're all set.

Hi, in this video you’ll learn how to update your username in Mozilla Thunderbird.

Let’s go ahead and get started.

First, click on the menu icon in the top right corner. Next, click Options, then Account Settings. On the left, click on Server Settings. Verify that your username is your full Frontier email address. Click OK. Click OK again at the prompt. You may be prompted to re-enter your password when the program tries to check for new email. Enter your Frontier password and click OK.

That's it. You're all set.

In this video, you'll learn how to navigate Frontier.com.

Welcome to Frontier.com. If you're an existing Frontier customer, we're glad you stopped by, and if you're new to Frontier—welcome!

We've made some changes to our web site and we're excited to share them with you!

Navigating Frontier.com is simple—select Shop if you're looking to browse our bundles, internet, TV, voice or security products. Select My Account to view your account details, pay your bill, and manage your profile. If you need help, select Support to visit the Help Center, Support Wizard or check the status of your order or trouble ticket.

Looking for popular plans in your area or searching for a bundle offer? We've got you covered.

At Frontier, making a difference and being involved in our communities is important to us. You can check the latest headlines right on our homepage to find out how we're working to better your community.

And if you ever need help—we're here. We have a dozen links to get you the assistance you're looking for. When you want to chat live with a customer service rep, test your internet speed, check your order status or trouble ticket status or visit our Support Wizard, we've put everything you need in one place.

Thanks for stopping by.

¿Aún necesitas ayuda? Llama al 1.800.239.4430 o Chatea en vivo

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