Select North and South Carolina Customers:
Frontier is pleased to inform you that your voicemail service is being migrated to a new, more reliable voicemail platform. This upgrade will occur between midnight and 6 a.m. on June 18, 2018. During this time, you may experience a brief interruption of your voicemail service.
When you log in anytime after the migration, the system will guide you to change your current security PIN—we recommend 6 or more digits—and set up your new personalized greeting.
Enter your PIN followed by the # key
Saved messages from your previous voicemail cannot be converted to the new platform. To access your old saved voicemail messages dial 1.833.828.1786 and use your former PIN.
Note: All messages on the former system will expire 30 days after they were received.
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