Did you know Frontier has produced more than 100 self-help videos? They are all available in our Video Gallery, and you will find some of the most popular videos attached to individual Help Center articles.

Here are links to our Frontier Secure® videos, along with their transcripts, for your convenience:

Your life. It goes with you anywhere you go, and as it continues the more digital content you create, store, access, and share. With Frontier Secure: Content Anywhere you can relax and take your digital content with you wherever you go while easily backing up, syncing, and sharing all of your content from one convenient place. Your content is always secure and accessible through a user-friendly interface on whatever device you choose no matter the time or place. You never have to worry about losing your precious pictures, videos, music, or other important files. Content Anywhere backs them up and saves them automatically.

Our state-of-the-art security solution ensures that your information in the cloud is always protected and when it comes to privacy we have your back. With Content Anywhere there are no ads and your data will never be used for marketing purposes. Your content is accessible and visible only to you. You can have peace of mind knowing that your digital life is always private, safe, and secure even while sharing it with friends, family, and loved ones.

So go ahead, collaborate on that story with your sister in the Midwest. Stream the video to your smartphone of you playing your guitar. Edit those photos on your desktop while you’re lying on the beach. The possibilities are endless.

Experience digital freedom. Call Frontier Secure today.

“Oops, sorry Mom”, your teenage son says after he spills his sports drink all over your laptop keyboard. “Oops, oh shoot!” you think to yourself as you roll over in bed onto your e-reader and you hear a loud crack. You’re watching the final game of the NBA Playoffs, your team has just scored and as you jump up and cheer wildly the screen on your 50 inch LCD TV goes black and stays that way.

Many consumers think they don’t need an equipment protection plan until that “oops!” moment. It’s not uncommon to experience a TV or computer failure over the product’s life.

The average repair bill with an in-store warranty is $200 to $600 with replacement costs up to $2,000 or more. With Frontier Secure Equipment Protection Plans you get solid repair and replacement coverage for your existing, new, and future purchases of computers, laptops, tablets, keyboards, TVs, gaming systems, e-readers, routers, modems, remote controls, and more, all for less than the cost of covering a single device on an in-store warranty. There’s even in-home service for larger desktop computers and TVs.

With only one number to call for seven-day-a-week, U.S.-based phone support, our quick turnaround time ensures you’ll be up and running fast. And no receipts to save or contracts to keep.

To find out which plan is right for you, call us today.

A couple apply for a home loan. Their credit score comes back as 530. They were certain it was 740. Loan denied. A healthy senior receives enormous medical bills for an extensive hospital stay. The IRS demands that a man pay additional taxes on income that he’s never earned.

What do these scenarios have in common? Identity theft. Today, thieves are more sophisticated than ever, pouring through every aspect of you online and offline life to obtain your logins, passwords, and personal data, then using it to steal your identity. It can take months before you even realize your identity has be stolen, and the longer it goes on the more difficult and costly it is to fix.

Frontier Secure Identity Protection provides 24/7, 365 protection so your identity is always safe. Your personal information is monitored daily including all three credit bureaus to proactively detect fraudulent activity. If you lose your purse or wallet, we come to the rescue fast, cancelling and reissuing credit cards, driver’s license, passport, and other identity information. Our certified restoration specialists work ‘round the clock providing in-depth fraud assessment and hands-on support until your identity is fully restored. With global ID monitoring and social security number tracing that reports, names, aliases, and addresses associated with your social and you’ve got protection that’s second to none.

There’s only one you, we help keep it that way. Find out more.

Hi I’m Chrissy, and I’ll be walking you through the process of how to install your Frontier Secure Multi-Device Security service.

You should have received an email from Frontier Secure which includes your username and password for the service. Please open that email in your inbox and click on the Activate Now button. Also be sure to copy your password so you don’t have to type it in by hand during the next step.

This will take you to a login screen for Multi-Device Security. Because your security and privacy is our number one priority at Frontier Secure, you’ll be asked to change your password immediately.

Set up a new preferred password and then log in using your new password. Once you’ve logged in you’ll have access to the Multi-Device Security portal and you’ll see this screen. Just click on the plus sign to start protecting your devices. For this example we’ll install security on a Windows computer although the system will automatically recognize the device you’re currently using whether it’s a PC, Mac, smartphone or tablet.

Click Continue and then name the device something unique so that you can easily identify the device being protected. Click the Download Now button to begin the download process. You’ll need to run the application so it can be downloaded to your device. Based on the browser you’re using the dialog box will appear in a different area on your screen. Once you’ve clicked the Run button the software will begin to install on your device. Be aware, you may need to restart your PC or Mac during this installation process, in which case the setup will continue automatically after the restart. All you need to do is follow the on-screen instructions to complete the installation.

And when the installation is finalized, you’ll see this screen. Your device’s now being protected by Multi-Device Security from Frontier Secure.


It’s a digital world, and you’re living in it. Every day you use your computer, laptop, tablet, mobile device, TV, or gaming console to enhance your life with activities like online shopping, banking, sharing photos, reading the latest bestseller, downloading music, playing games, binge watching TV, and chatting on social networks.

Frontier Secure understands that sometimes “stuff” happens so we always have you covered with innovative products for Computer Security, Identity Protection, Content Anywhere backup, Equipment Protection, and state-of-the-art cloud-based file sharing.

We also have a proven vision: We know that having an on-demand digital life adviser who’s just a call, text, or click away to proactively partner with, will make your digital life effortless. Our U.S.-based, smart, friendly tech support experts know the ins and outs of the latest technology.

Would you like to sync all of your devices? Or print over Wi-Fi? No problem. Want to find an app to take the best selfie? Need to optimize or troubleshoot your wireless network? Computer running slow? Piece of cake. Whether you’re a novice or technically savvy we’re here to answer any and all of your questions, solve your problems, or help you learn something new.

But wait, there’s more! Frontier Secure’s leading-edge Connected Home portfolio includes Wi-Fi connected technologies for home automation, multimedia entertainment, and lifestyle devices. The future is now with Frontier Secure, and we are helping you connect to the Internet of Everything.

Whatever your needs you can combine the solutions that best fit your digital life from coast-to-coast 24/7, 365 days a year.

Frontier Secure keeps you supported, connected, and protected. To find out more, explore our web site today.

Chances are if you own an electronic device, like a laptop, tablet, smartphone, DVD player, printer, scanner, or router, you’ll need to call technical support for help at some point because rebooting doesn’t always fix the problem.

Paying for technical support on a per-event basis can be costly. Whatever the difficulty, whether you’re a novice or totally tech-savvy, Frontier Secure Premium Technical Support can help. Our friendly, competent, U.S.-based tech support experts will patiently listen to and understand your problems then diagnose them, and resolve them any time of the day or night. Their solutions are based on experience and a broad knowledge base, not on rote scripts that may not fix the problem.

Need help setting up, troubleshooting, or optimizing your wireless network? We’re happy to help. Understanding how to use your new operating system or locating a printer driver? Not a problem. Have a virus you can’t get rid of? Storage full or computer running slow? Premium Technical Support can make it run faster and detect and clean up viruses and malware. We’ll even lend you a hand installing software like iTunes and Microsoft Office or help you get set up on social media networks like Facebook and Twitter. Whenever you need us, we’re for you.

Experience the Frontier Secure Premium Technical Support difference. Call us today.

¿Aún necesitas ayuda? Llama al 1.888.620.3663 o Chatea en vivo

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