Pixelated or Tiled TV Image

Loose connections often cause the TV picture to tile or pixelate. Remove and reconnect the coaxial connections between your Set-Top Box, TV equipment and wall connection. Make sure all connections are securely fastened. This is also a good time to inspect the coaxial cable for any obvious damage which could cause a loss in signal strength.

If this does not resolve the issue, you can call FiOS® Technical Support at 1.877.462.0488, 7 days a week, 365 days a year.

¿Aún necesitas ayuda? Llama al 1.877.600.1512 o Chatea en vivo

Artículos recomendados

My Remote Control

Your FiOS® TV remote control puts entertainment at your fingertips. Learn how to get the most out of your FiOS TV experience.  Download the user guide Program ...

Leer más
Mi decodificador

Tu equipo de FiOS® está compuesto por un decodificador con o sin DVR (grabador de video digital), y un control remoto. Aquí encontrarás las instrucciones para usar ...

Leer más
FiOS TV Channel and User Guides

FiOS® offers a wide variety of programming. Find out about programming in languages other than English. The following guides will help you get familiar with your services and your ...

Leer más