Access a team of 100% U.S.-based support guides who can tap into a database of more than 4,000 devices and provide instant answers to your questions.
These experts have the tools, technology and training to help answer virtually any tech question you may have, often in a single call.
Get your questions answered by phone live from 7 a.m. to 12 Midnight EST.
But don’t worry – you won’t be bounced from one tech expert to another, as transfers are very rarely necessary. And most calls are answered in seconds.
Or download the new app for click-to-chat.
Included with your My Premium Tech Pro plan is a mobile app that simplifies your life.
Just about anything that connects to the Internet – no matter how simple or complex. Here are just a few examples of what we can assist with:
Anytime you need a guide to help you on the digital frontier! The job of My Premium Tech Pro experts is to provide virtually unlimited remote support by guiding your through new device setup, assisting with troubleshooting when you need it, and helping you with education for new smartphones, tablets and other connected devices.
There’s never a need to go it alone. So, reach out whenever you’d like. There’s no limit to the number of times you can seek our help. Hearing from you often tells us we’re doing a good job of assisting you and your family get the most out of your devices.
Reach My Premium Tech Pro experts at Call 1.866.442.3178
We’re available 7 days a week from 7 a.m. to 12 Midnight EST.