Manage My Account

MyFrontier App

The new MyFrontier mobile app makes it easy for customers with a Frontier ID to manage their Frontier account from mobile devices. Available for Android and iOS devices, you can download the free app by searching for MyFrontier in the  App Store or  Google Play. Once you have the app, log [...]

Create My Frontier ID

Your Frontier ID (brand new as of October 2014) gives you access to the  Frontier Account Management Portal where you can pay your bill and manage your Frontier account. Once you have created your Frontier ID, simply go to and click Sign In at the top right side of the page. [...]

Change My Password

Whether you've forgotten your password, want to change it, or want advice on choosing a secure password, we can help you. First, which password do you need to change: your Frontier ID password, your primary email account password, or your wireless network password? There are also instructions on [...]

Make an Online Payment

To pay your bill you will need to set up your payment information first. To get started, go to and click  Sign In at the top right side of your screen. Enter your Frontier ID (email address) and password and click the Sign In button. Follow the instructions to add a bank account, [...]

How to Check Order or Ticket Status

You can check your Order Status or Ticket Status online in a number of ways. Choose whichever one is most convenient for you: From any page on the Frontier web site (or from this very page): Click the Go to… menu found near the top of the page between the Frontier logo and [...]

Frontier Referral Rewards

You can save money for yourself and your friends and family with the Frontier Referral Rewards program. Simply visit and follow the steps to refer any of your eligible friends and family members. All current Frontier customers may participate in the program. Once your [...]


As you begin using the Frontier Account Management Portal, you may have questions about what to do if you lose access while you're making a payment, or what happens if there's not enough money in your bank account when your payment is due. Or maybe you're having some difficulty logging in with your [...]

Make Account Changes

There are three ways to make account changes, depending on the type of change you want to make: Use the Frontier Account Management Portal Use the Frontier Account Editor Chat online or call customer service. For instructions, choose the type of change you want to make: billing, [...]

Edit Bill Pay Options

The  Frontier Account Management Portal saves you time by letting you save payment methods—credit cards, debit cards, or checking accounts—to your profile. Each time you pay your bill, your saved information is there for you. If you get a new credit card, need to update the [...]