Equipment Protection Plans

What's Covered?

When you add this service, there is a 30-day waiting period before claims are covered. You receive 30 days of coverage after you cancel your service to reimburse you for the initial waiting period. There are different types of plans available: Whole Home Protection covers desktop and laptop [...]

Why Do I Need Protection?

So why would you need an Equipment Protection Plan when you already have an extended warranty on your computer? This plan protects all flat panel TVs, computers and phones in your home that do not have an extended warranty. Also, once the extended warranty expires, the device will automatically be [...]

How Equipment Protection Works

When you make a claim, you will receive a pre-paid shipping box to send your protected equipment to our depot for repair. There are no extra expenses for this process (other than the service fee associated with the device plan). Repair or Replace? Whether your device will be repaired or [...]

Make a Claim

To make a claim, give us a call at 1.866.442.3179 between 7 a.m. and 11 p.m. ET, 7 days a week (excluding national holidays) to speak directly with a U.S.-based agent. (Claims cannot be submitted online at this time.) You do not need to show proof of purchase! Frontier Secure covers most makes, [...]