Equipment to Return

We will ask you to return the following models and types of Frontier equipment:

QIP QIP7100 P2 (STB)
QIP7232 P2 (DVR)
Quantum VMS1100 (DVR)
IPC1100 P1 & P2 (Wired STB)
IP815-W (Wireless STB)
Vantage TV VIP2102 (Wired STB)
VIP2502W (Wireless STB)
VIP2262V2 (DVR)
VIP4402W (Wireless STB)
VIP5602W (STB)
VIP5662W (DVR)
VIP4402W (Wireless STB)
Broadband Routers

Note: If you have purchased your router, it is yours to keep.
G1100 (Greenwave)
NVG589
BHR4 (G1100)
NVG443B
NVG448B
NVG448BQ
NVG468MQ

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

Troubleshoot Account Issues

Check this page for solutions to issues with online payments and your Frontier ID. Online Payment Issues  I lost internet access while making a payment Don't worry. Your payment is not ...

Read More
Check Trouble Ticket Status Online

Once you've opened a trouble ticket you can track it online with any of these options: Frontier.com: From the top menu on any page of the website, click Support (next to Shop and ...

Read More
Activate My Amazon Prime Subscription

If you're a new customer who's eligible for a free one-year subscription to Amazon Prime, congratulations! Get ready to enjoy the benefits. Easy to sign up and easy to use. Within 90 days ...

Read More