Equipment to Return

You must return the following models and types of Frontier® equipment:


  • VIP2262V2
  • VIP5662W
  • VMS1100

Set-Top Boxes

  • IP815-W (Wireless)
  • IPC1100 P1 & P2 (Wired)
  • VIP2102 (Wired)
  • VIP2502W (Wireless)
  • VIP4402W (Wireless)
  • VIP5602W

Broadband Routers1

  • G1100 (Greenwave)
  • BHR4 (G1100)
  • NVG443B
  • NVG448B
  • NVG448BQ
  • NVG468MQ
  • NVG589

1 If you purchased your router, it's yours to keep.

Still need help? Call 1.800.921.8101 or Live Chat

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