Equipment to Return

You must return the following models and types of Frontier equipment:


  • QIP7100 P2 (STB)
  • QIP7232 P2 (DVR)


  • VMS1100 (DVR)
  • IPC1100 P1 & P2 (Wired STB)
  • IP815-W (Wireless STB)

Broadband Routers1

  • G1100 (Greenwave)
  • NVG589
  • BHR4 (G1100)
  • NVG443B
  • NVG448B
  • NVG448BQ
  • NVG468MQ

Vantage™ TV by Frontier®

  • VIP2102 (Wired STB)
  • VIP2502W (Wireless STB)
  • VIP2262V2 (DVR)
  • VIP4402W (Wireless STB)
  • VIP5602W (STB)
  • VIP5662W (DVR)
  • VIP4402W (Wireless STB)

1 If you purchased your router, it's yours to keep.

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.921.8101 or Live Chat

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