Equipment to Return

We will ask you to return the following models and types of Frontier equipment:

QIP QIP7100 P2 (STB)
QIP7232 P2 (DVR)
Quantum VMS1100 (DVR)
IPC1100 P1 & P2 (Wired STB)
IP815-W (Wireless STB)
Vantage TV VIP2102 (Wired STB)
VIP2502W (Wireless STB)
VIP2262V2 (DVR)
VIP4402W (Wireless STB)
VIP5602W (STB)
VIP5662W (DVR)
VIP4402W (Wireless STB)
Broadband Routers

Note: If you have purchased your router, it is yours to keep.
G1100 (Greenwave)
BHR4 (G1100)
Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

Troubleshoot Account Issues

Check here for solutions to issues you may have with either your Frontier ID or making a payment. Online Payment Issues Lost access during payment A payment transaction is not complete ...

Read More
Check Orders / Trouble Tickets Online

You can always know what’s going on with your new service or equipment order or with a trouble ticket you’ve opened. Track the status with or without logging in to your Frontier ...

Read More
Activate My Amazon Prime Subscription

If you're a new customer who's eligible for a free one-year subscription to Amazon Prime, congratulations! Get ready to enjoy the benefits. Easy to sign up and easy to use. Within one week ...

Read More