Equipment to Return

We will ask you to return the following models and types of Frontier equipment:

QIP QIP7100 P2 (STB)
QIP7232 P2 (DVR)
Quantum VMS1100 (DVR)
IPC1100 P1 & P2 (Wired STB)
IP815-W (Wireless STB)
Vantage TV VIP2102 (Wired STB)
VIP2502W (Wireless STB)
VIP2262V2 (DVR)
VIP4402W (Wireless STB)
VIP5602W (STB)
VIP5662W (DVR)
VIP4402W (Wireless STB)
Broadband Routers

Note: If you have purchased your router, it is yours to keep.
G1100 (Greenwave)
BHR4 (G1100)

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

Troubleshoot Account Issues

Check here for solutions to issues you may have with your Frontier ID or making a payment. Online Payment Issues Lost access during payment Don't worry if you lose internet access in the ...

Read More
Check Trouble Ticket Status Online

You can always know what’s going on with a trouble ticket you’ve opened. Track the status with or without logging in to your Frontier account. Use any of the following ...

Read More
Activate My Amazon Prime Subscription

If you're a new customer who's eligible for a free one-year subscription to Amazon Prime, congratulations! Get ready to enjoy the benefits. Easy to sign up and easy to use. Within one week ...

Read More