Sign in to your account and click My Profile. In Frontier ID, Password & Email Notifications section you can:
- Change your Frontier ID—Click Edit next to your Frontier ID. Enter an email address you already own, re-enter it, and click Save.
- Change your Frontier ID password—Click Change my password. Enter old password, enter new password, re-enter new password, and click Save.
- Add mobile phone number—Click Edit beneath Mobile Phone Number. Enter number and click Save. To update your mobile phone number, click Edit, enter new phone number and click Save.
- Link multiple accounts—Click Link Another Account, enter new account's 17-digit Frontier account number and 4-digit PIN. Click Link Account. Now you can pay bill and manage settings for linked account and your own. This does not combine billing.
- To change your primary username (your main Frontier email address), please call the 1.800.584.3384.
- To reset your primary password you must call and confirm your identity with customer service agent at 1.800.821.9101.