Edit Your Account Profile

Sign in to your account and click My Profile. In Frontier ID, Password & Email Notifications section you can:

  • Change your Frontier ID—Click Edit next to your Frontier ID. Enter an email address you already own, re-enter it, and click Save.
  • Change your Frontier ID password—Click Change my password. Enter old password, enter new password, re-enter new password, and click Save.
  • Add mobile phone number—Click Edit beneath Mobile Phone Number. Enter number and click Save. To update your mobile phone number, click Edit, enter new phone number and click Save.
  • Link multiple accounts—Click Link Another Account, enter new account's 17-digit Frontier account number and 4-digit PIN. Click Link Account. Now you can pay bill and manage settings for linked account and your own. This does not combine billing.

Note:

  • To change your primary username (your main Frontier email address), please call the 1.800.584.3384.
  • To reset your primary password you must call and confirm your identity with customer service agent at 1.800.821.9101.
Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

MyFrontier App

Wherever you are, you can access and manage your Frontier account from your mobile devices using the MyFrontier mobile app. First, download the app for free: Next, log in to MyFrontier ...

Read More
Create My Frontier ID

Your Frontier ID allows you to pay your bill, set up auto pay and electronic billing, manage your account, check your Frontier email, and access all our online support information. Business ...

Read More
Change My Password

You have different passwords to keep the functions of your Frontier account separate and secure. Your main Frontier ID password is only for billing and tracking your services. Other ...

Read More