Edit Your Account Profile

Sign in to your account and click My Profile. In Frontier ID, Password & Email Notifications section you can:

  • Change your Frontier ID—Click Edit next to your Frontier ID. Enter an email address you already own, re-enter it, and click Save.
  • Change your Frontier ID password—Click Change my password. Enter old password, enter new password, re-enter new password, and click Save.
  • Add mobile phone number—Click Edit beneath Mobile Phone Number. Enter number and click Save. To update your mobile phone number, click Edit, enter new phone number and click Save.
  • Link multiple accounts—Click Link Another Account, enter new account's 17-digit Frontier account number and 4-digit PIN. Click Link Account. Now you can pay bill and manage settings for linked account and your own. This does not combine billing.


  • To change your primary username (your main Frontier email address), please call the 1.800.584.3384.
  • To reset your primary password you must call and confirm your identity with customer service agent at 1.800.821.9101.
Still need help? Call 1.800.921.8101 or Live Chat

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