Do you live in one of Frontier’s bulk communities? Then you can use our VIP Customer Service Center.

We appreciate your business so much we’ve created a dedicated contact center for customers like you. We’re here to help with:

  • Ordering or setting up new services
  • Making changes to your account
  • Questions about products and services or your Frontier bill
  • Technical support

Call our VIP Customer Service Center at:


  • Press 1 for technical support and troubleshooting, available 24/7.
  • Press 2 for all other account-related questions. Hours of operation are:
    • Monday–Friday, 8 a.m.–9 p.m. Eastern
    • Saturday, 8 a.m.–8 p.m. Eastern

The FiOS marks are owned by Verizon Trademark Services LLC and used under license. ©2017 Frontier Communications Corporation.

Still need help? Call 1.844.660.0648 or Live Chat

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