Do you live in one of Frontier’s bulk communities? Then you can use our VIP Customer Service Center.

We appreciate your business so much we’ve created a dedicated contact center for customers like you. We’re here to help with:

  • Ordering or setting up new services
  • Making changes to your account
  • Questions about products and services or your Frontier bill
  • Technical support

Call our VIP Customer Service Center at:

1.844.660.0648

  • Press 1 for technical support and troubleshooting, available 24/7.
  • Press 2 for all other account-related questions. Hours of operation are:
    • Monday–Friday, 8 a.m.–9 p.m. Eastern
    • Saturday, 8 a.m.–8 p.m. Eastern

The FiOS marks are owned by Verizon Trademark Services LLC and used under license. ©2017 Frontier Communications Corporation.

Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

Pay My Bill

You have the options to pay online, by mail, in person, by phone, and to set up Auto Pay. Set Up Auto Pay Edit your Auto Pay settings to use your ...

Read More
Create My Frontier ID

Your Frontier ID allows you to pay your bill, set up auto pay and electronic billing, manage your account, check your Frontier email, and access all our online support information. Business ...

Read More
Change My Password

You have different passwords to keep the functions of your Frontier account separate and secure. Your main Frontier ID password is only for billing and tracking your services. Other ...

Read More