VIP Customer Service Center

Do you live in one of Frontier’s bulk communities? Then you can use our VIP Customer Service Center.

We appreciate your business so much we’ve created a dedicated contact center for customers like you. We’re here to help with:

  • Ordering or setting up new services
  • Making changes to your account
  • Questions about products and services or your Frontier bill
  • Technical support

Call our VIP Customer Service Center at:


  • Press 1 for technical support and troubleshooting, available 24/7.
  • Press 2 for all other account-related questions. Hours of operation are:
    • Monday–Friday, 8 a.m.–9 p.m. Eastern
    • Saturday, 8 a.m.–8 p.m. Eastern
Still need help? Call 1.844.660.0648 or Live Chat

Recommended Articles

Pay My Bill

Pay Online Log in to My Account or the MyFrontier app to make a payment. If you don't have a log in, use Express Pay. For easier, automatic monthly payments, set up Auto Pay. No fee. ...

Read the Article
Create My Frontier ID

With your Frontier ID you can: Log in and manage your account: pay your bill, set up or change Auto Pay, change your preferences, and more Access your voicemail (for digital ...

Read the Article
Change My Password

You have different passwords to keep your Frontier services secure. Which password do you want to change? Your Frontier ID Password is for paying your bill and logging in to My ...

Read the Article