• Diagnose and resolve issues with your internet, video or voice service: Tap Troubleshoot in the mobile app menu. Then tap the Run Troubleshooting button.
  • Reboot your Set-Top Box: Tap Troubleshoot in the mobile app menu and select Reboot Set-Top Box. Find your set-top box model and tap Reboot.
  • Call or chat live with one of our representatives if you're still having trouble: Tap Contact Us in the app menu.
MyFrontier App: Run Troubleshooting
Reboot your Set-Top Box from the MyFrontier App
Still need help? Call 1.800.921.8101 or Live Chat

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