Add/Edit Payment Method

You can add or change your payment method at any time in My Account. The screens will guide you through each step.

To begin, click Sign In at the top of any frontier.com page and log in with your Frontier ID and password. (Don’t have a Frontier ID yet? Follow these easy instructions.)

Tip: You can do this in the MyFrontier mobile app, too.

Add Bank Account
  1. Select the My Payments tab near the top of the My Account screen, and then select Manage Payment Methods
  2. Select Add Payment Method
  3. Select Bank account (if not already selected) and fill in the form completely
  4. Select Add to confirm information and add the payment method to your account

Note: To change your saved bank account, select Delete next to the account and then create a new bank account following the instructions above.

add a new bank account
Add Credit/Debit Card
  1. Select My Payments near the top of the screen, then select Manage Payment Methods
  2. Select Add Payment Method
  3. Select Credit/Debit card and fill in the form completely
  4. Select Add to confirm information and add the payment method to your account
add a new credit or debit card
Make Changes to Credit/Debit Card To update card information:
  1. Select Edit next to the card nickname
  2. Change the Nickname on the payment method (if you wish)
  3. Change Expiration Date (if necessary)
  4. Change Billing Zip code (if necessary)
  5. Select Save Change
To delete a credit/debit card:
  1. Select My Payments and select Manage Payment Methods to see a list of your saved payment methods
  2. Select the Delete checkbox
  3. Select the Delete button

If you need to make changes to your Auto Pay settings, see Change Your Auto Pay Settings.

Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

Choose Paperless or Paper Billing

Paperless Billing lets you access your Frontier bill online. It's a simple, convenient, and environmentally friendly way to keep track of your bills. Here's how to choose Paperless ...

Read the Article
Service Disconnection and Account Closure

When you disconnect your Frontier services and close your account, you may have questions about your final bill and the charges you'll see. Here's what you need to know. When should I ...

Read the Article
Request a Past Paper Bill by Mail

Paperless billing from Frontier is secure, convenient and eco-friendly. But someday you may need a past bill sent to you by U.S. Mail. You can make that request easily. If you are logged in ...

Read the Article