Back

Understand My Bill
One-Time Charges and Credits

One-Time Charges are shown in the OTHER SERVICE CHARGES AND CREDITS section and may include:

  • Installation and connection charges (see first example below)
  • Shipping and handling fee (see first example below)
  • Video Purchase (see second example below)
  • Video Rental (see second example below)
  • Pay per view (see bottom of bill below)
Examples of one-time charges on a residential Frontier bill
Email article Print article
Still need help? Call 1.800.921.8101 or Live Chat

Recommended Articles

How to Compare Two of Your Bills

Wondering why your Frontier bill is higher or lower than it was last month? It's easy to do a side-by-side comparison of two of your Frontier bills online. To compare two of your Frontier ...

Read More
How to Review My Bill Online

You can see your bill and review the details of your services and charges any time. All you need is your Frontier ID. If you don’t have one, you can create it now. For a detailed ...

Read More
Pay My Bill

Pay Online Log in to My Account or the My Frontier app to make a payment. If you don't have a log in, use Express Pay. For easier, automatic monthly payments, set up Auto Pay. No fee. ...

Read More