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Device Protection Plans


What's Covered?

Frontier Secure® offers several different device protection plans. When you decide which is right for you, call 1.888.620.3663 to order. Plan What's Covered Whole Home Protection Desktop and laptop [...]


Make a Claim

To make a claim on malfunctioning or damaged equipment that’s covered, call 1.866.442.3179 between 7 a.m. and 11 p.m. ET, 7 days a week (excluding national holidays). Speak directly with a U.S.-based agent who will guide you through the process. (Claims cannot be submitted online at this [...]


How Device Protection Works

When you make a claim, you will receive a pre-paid shipping label (mailed or sent via email) to send your protected equipment to our depot for repair. There are no extra expenses for this process, other than the service fee associated with the device plan. Note: All desktop computers and TVs over [...]


Why Do I Need Device Protection?

This comprehensive protection plan goes beyond the extended warranties you may have on your computer or TV. Frontier Device Protection Plan protects all flat panel TVs (LED, LCD and Plasma), computers and phones in your home that do not have an extended warranty. Once any extended warranty expires, [...]