Device Protection Plans

What's Covered?

Frontier Secure® offers several different device protection plans. When you decide which is right for you, chat with us to order. Plan What's Covered Whole Home Protection desktop and laptop computers tablets and netbooks* eReaders flat-panel TVs (LED, LCD and [...]

Make a Claim

To make a claim on malfunctioning or damaged equipment that's covered: Chat with us between 7 a.m. and 11 p.m. ET, 7 days a week (excluding national holidays). Speak directly with an agent who will guide you through the process. Claims cannot be submitted online at this [...]

How Device Protection Works

When you make a claim, we will send you a pre-paid shipping label (mailed or sent via email) to send your equipment to be repaired. The only charge is the service fee associated with the device plan. Note: All desktop computers and TVs over 37" will be serviced in your home by a technician. [...]

Why Do I Need Device Protection?

You may have a warranty or extended warranty on your computer or TV. The Frontier Device Protection Plan goes beyond that and protects all: flat panel TVs (LED, LCD and Plasma) home computers home phones When an extended warranty expires, your device is covered under our program [...]