What a Technical Support Plan Does

Premium Technical Support features:

  • Unlimited maintenance/optimization tune-ups (for Windows Vista, Windows 7 or higher operating system only)
  • Unlimited security checkups/tests, performing critical anti-virus and firewall updates
  • Unlimited scans for virus and malware/spyware removal
  • Wireless network setup and troubleshooting (one router with unlimited Wi-Fi-enabled devices)
  • Email setup and troubleshooting (for single email provider for tablets and smartphones to retrieve multiple email accounts)
  • Port Forwarding for modems/routers
  • Basic setup/tutorial for a single iTunes account
  • Basic setup/tutorial for social media (includes LinkedIn, Facebook and Twitter)
  • Software installation/configuration for many popular customer-purchased, Windows-based applications

To order or to use Premium Technical Support, call 1.888.620.3663. For more detailed information and pricing, go to  ftrsecure.com/content/premium-technical-support.

Still need help? Call 1.888.620.3663 or Live Chat

Recommended Articles

Why Do I Need Technical Support?

Premium Technical Support is an around-the-clock service connecting you to a technical expert trained and ready to help you with your toughest equipment and software challenges. Whether ...

Read More
Why Do I Need A Device Protection Plan?

So why would you need an Equipment Protection Plan when you already have an extended warranty on your computer? This plan protects all flat panel TVs (LED, LCD and Plasma), computers and ...

Read More
Manage My Multi-Device Security Account

All of your Multi-Device Security account information is available when you log into the Multi-Device Security portal. On the main screen of the portal, select Account Details to see: ...

Read More