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Protect My Computer

If you take a few precautions, you can safely use the Internet without having any problems. You will want to protect your computer against damage caused by hackers including  viruses,  spyware,  adware,  malware,  spam and  phishing. Here are some simple steps you can [...]


Practice Online Safety

Don't make yourself an easy target for scams or identity theft. Here are some important tips for playing it safe when you're online. Instant Messaging safety: Instant Messaging (IM) programs are a popular way to communicate on the Internet, but they are not secure. Don't send any [...]


Get Rid of Problems

Understanding the potential risks of Internet use and taking pro-active measures can go a long way toward keeping you safe from hackers. Here are some helpful tips you can use, including: handling spam, using safety software, and what Frontier is doing about this issue. Before you get started, you [...]


Boingo Wireless Access

Frontier and Boingo Wireless, Inc., have entered into an agreement to provide free wireless access to Residential and Commercial Frontier customers who have a Frontier ID and: Receive Frontier FiOS or High Speed Internet (speeds above 1M) and live in California, Texas or Florida or [...]


Video Transcripts: Browsing the Web

Did you know Frontier has produced more than 100 self-help videos? They are all available in our Video Gallery, and you will find some of the most popular videos attached to individual Help Center articles. Here are links to our videos explaining how to manage your account information, along [...]


Accept Cookies

 Cookies allow web sites to store little bits of information on your computer that may save you time or enable the web site to deliver customized information to you. Some web sites may require the cookies, and other web sites may be using them to get a little too nosy. If you'd rather be more [...]


Dialup Connection

Dialup Internet access is often used in areas where other types of high-speed Internet access are not yet available. If you use Frontier's dialup connection, you are responsible to obtain your modem. You can have the same username and password on multiple computers using a dialup connection, but [...]


Troubleshooting/Add Ons

At Frontier, we want you to have the best possible online experience, and that often includes using features and applications that can enrich your experience. Here are some tips and simple instructions on several topics: Address Error Redirect Service Eliminate Pop-Ups Frontier Yahoo! [...]


Use FrontierNet® Lookout

FrontierNet® Lookout is an optional service that can be added to your regular FrontierNet® dialup account. It provides server-level filtering (which means it happens at the FrontierNet® server, before it reaches your computer) based on an "objectionable content" library that is updated [...]


Set My Homepage

Most people like to save some time by automatically going to the page of their choice when they open their favorite web browser. No matter which web site you'd like to be your first destination, you can follow these instructions to make it your homepage. For full instructions, choose your preferred [...]