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Clearing your cookies and temporary files—often called cache—out of your web browser can help your computer run faster and eliminate certain problems. You see, to help make your web surfing experience a little faster, your web browser will store certain files on your computer (temporarily) and re-display them to you, rather than downloading the same bit of information over and over again. For example, while you're on Frontier.com, you are seeing our logo on every single page, along with certain buttons and icons that are used throughout the site.

Your browser can download a logo once and keep showing you that one saved copy as you browse through page after page of a web site. This is a time-saver. But what happens when that saved logo, button, or funny cat meme gets changed by its owner? You might still see the old version—until you clear your cache. And if your browser has stored lots and lots of files from sites you never plan to visit again, those files are taking up precious space on your computer, and possibly slowing you down. So it is a good idea to clear your cache once in a while.

Here are instructions for clearing the cache in your web browser.

Browser software is always being updated to provide better security, and since it's free, you should  download the latest version of Chrome directly from Google. As of this writing, Chrome is up to version 50.

To make this as easy as possible, watch the video  Clearing Temp Files/Cache/Cookies - Google Chrome.

To clear out temporary files in Google Chrome:

  1. Near the top right corner of your Google Chrome window, click the Tools icon and select Settings.
    Choose Settings in Google Chrome
  2. Click Show advanced settings… on the bottom of the Settings page.
  3. Click Show advanced settings at the bottom of the page.
  4. Click Clear Browsing Data.
  5. Check the boxes for:
    • Clear browsing history
    • Clear download history
    • Delete cookies and other site and plug-in data
    • Empty the cache
    • Clear saved Autofill form data
  6. Click the Clear browsing data button.

Browser software is always being updated to provide better security, and since it's free, you should  download the latest version of Internet Explorer directly from Microsoft. As of this writing, IE is up to version 11.

To make this as easy as possible, watch the video  Clearing Temp Files/Cache/Cookies - Internet Explorer.

To clear out temporary files in Internet Explorer:

  1. Click Tools > Internet Options.
  2. Click Delete under Browsing History.
  3. Select the following items:
    • Preserve Favorites website data
    • Temporary Internet Files
    • Cookies
  4. Click Delete > OK.

Browser software is always being updated to provide better security, and since it's free, you should  download the latest version of Firefox directly from Mozilla. As of this writing, Firefox is up to version 45.

To make this as easy as possible, watch the video  Clearing Temp Files/Cache/Cookies - Mozilla Firefox.

To clear your temporary files in Firefox:

  1. Click the Open Menu button in the top right corner of the window and select Options.
    Clear Your Cache in Firefox
  2. Click the Privacy tab at the top and the Show Cookies button on the lower right side of the window.
    Clear Your Cache in Firefox
  3. Click the Remove All Cookies button (this may take a few moments if you have a lot of temporary files), then click Close.
    Clear Your Cache in Firefox
  4. Click the Advanced tab at the top of the window, then the Network tab beneath it. Click the Clear Now buttons next to both the Cached Web Content and Offline Web Content and User Data sections.
    Clear Your Cache in Firefox
  5. Click OK.

Browser software is always being updated to provide better security, and since it's free, you should  download the latest version of Safari directly from Apple. The version number you will use depends on your operating system. You can use Safari on a Windows computer or a Mac.

To clear out temporary files in Safari:

  1. Click Safari > Preferences.
    Clear Your Cache in Safari, step 1
  2. Click the Privacy tab at the top of the window and click the Remove All Website Data button.
    Clear Your Cache in Safari, step 2
  3. Click Remove Now.
    Clear Your Cache in Safari, step 3
  4. Click to close the window.
Still need help? Call 1.800.239.4430 or Live Chat

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