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Create a Connection

To create a dialup connection on your computer, follow the instructions for your operating system.

While on your computer's desktop:

  1. Click Start > Run.
  2. Click the Open field and type in: inetwiz. Click OK.
  3. Select the option to connect using your phone line. Click Next.
  4. Enter the  dialup access number for your area, remove the checkmark from "use area code and dialing rules", and click Next.
  5. Enter your complete Frontier / FrontierNet / Citlink / Newnorth / Epix / GVNI email address for the username (in all lowercase letters), and then your password for the password and click Next.
  6. Enter a name for the connection and click Next.
  7. If you'd like to set up your email account, select Yes and click Next. If you'd rather not set up your email account, select No and click Next.
  8. If asked, select the option to create a new Internet mail account, click Next.
  9. Enter a display name (the name that you want to appear on all of your outgoing email) and click Next.
  10. Enter your complete Frontier / FrontierNet / Citlink / Newnorth / Epix / GVNI email address and click Next.
  11. You should see my incoming mail server is a POP3 server at the top of the window. The Frontier POP3 server is pop3.frontier.com. The Frontier outgoing (SMTP) server is smtp.frontier.com.
  12. Enter your username for the account name (in all lowercase letters), and the password that you used earlier, then click Next > Finish.

From here, you should be able to click on either Internet Explorer or Outlook Express, and your dialup connection should launch.

While on your computer's desktop:

  1. Click the Windows button and select Control Panel.
  2. Click View Network Status and Tasks.
  3. Click Set Up a New Connection or Network and then click Set Up a Dial-up Connection.
  4. Enter the  dialup access number for your area in the field for dialup phone number.
  5. Enter your complete Frontier / FrontierNet / Citlink / Newnorth / Epix / GVNI email address for the username (in all lowercase letters), and then your password for the password. Click Next.
  6. Enter a name for the connection and click Connect.

From this point forward, you should be able to click Internet Explorer and your dialup connection should launch.

You may disconnect from the Internet by clicking the Windows button > Control Panel > Network and Internet.

Click Change Adapter Settings on the left-hand side of the window, and then right-click your dialup connection and choose Disconnect.

While on your computer's desktop:

  1. Click the Windows Start button and select Control Panel > Network and Sharing Center.
  2. Select Set up a connection or network on the left-hand side of the window.
  3. Select Set up a dial-up connection > Next.
  4. Enter the  dialup access number for your area, your complete Frontier / FrontierNet / Citlink / Newnorth / Epix / GVNI email address for the username (in all lowercase letters), and then your password for the password. Enter a name for the connection.
  5. Click the Connect button to establish a connection; once connected, select the Browse Internet Now option.

From this point forward, you should be able to click Internet Explorer and your dialup connection should launch.

You may disconnect from the Internet by clicking the Windows Start button > Control Panel > Network and Sharing Center, and selecting the Disconnect option near your dialup connection.

To set up Mac OS X to establish a dial-up connection:

  1. From the Apple menu, click System Preferences.
  2. Click the Network icon and the TCP/IP tab at the top of the window.
  3. Choose Using PPP from the Configure field.
  4. Enter the DNS numbers for your area—either 74.40.74.40 or 74.40.74.41—in the Domain Name Servers box.
  5. Enter frontier.com in the Search Domains field, then click the PPP tab at the top of the window.
  6. Enter Frontier in the Service Provider field.
  7. Enter your local  dialup access number in the Telephone number field.
  8. Enter your complete email address (use all lowercase letters) in the Account name field.
  9. Type your password in the Password field, check Save password if you like, and click the PPP Options button.
  10. Select Connect automatically when starting TCP/IP applications > Use TCP header compression > Use verbose logging; do not select any of the other options. Click OK.
  11. Click the Proxies tab at the top of the window and uncheck anything that may be selected.
  12. Click the Modem tab at the top of the window and make sure that you have Apple Internal 56K Modem (v.90) selected in the Modem field.
  13. Select Enable Error Correction and Compression in Modem and select On for the Sound option.
  14. Select Tone for the Dialing option. Check both Wait for dial tone before dialing and Show modem status in menu bar.
  15. Click Apply Now and close the Network window.

To connect, click the phone icon at the top of your screen (to the left of your clock) and click Connect.

Next you can find your access number, set up your computer, and browse the troubleshooting tips.

Still need help? Call 1.800.239.4430 or Live Chat

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