Get Rid of Problems

Understanding the potential risks of Internet use and taking pro-active measures can go a long way toward keeping you safe from hackers. Here are some helpful tips you can use, including: handling spam, using safety software, and what Frontier is doing about this issue.

Before you get started, you can find out if what you think is a scam is real or a hoax.

Chances are you have received a  virus hoax—a false warning about a computer virus. Typically, the warning arrives in an email or is distributed through a company's internal network. If you get such a message, you can check it out on one of the web sites that tracks hoaxes. Visit  Snopes.com or  Vmyths.com.

Note: Frontier will never send you an email message requesting that you confirm your email address or password. If you ever receive such a message, it is not from Frontier and should be deleted.

Still need help? Call 1.800.239.4430 or Live Chat

Recommended Articles

Practice Online Safety

Don't make yourself an easy target for scams or identity theft. Here are some important tips for playing it safe when you're online. Instant Messaging safety: ...

Read More
Protect My Computer

If you take a few precautions, you can safely use the Internet without having any problems. You will want to protect your computer against damage caused by hackers including  viruses, ...

Read More
Use FrontierNet® Lookout

FrontierNet® Lookout is an optional service that can be added to your regular FrontierNet dialup account. It provides server-level filtering (which means it happens at the FrontierNet ...

Read More