Overview
Get Rid of Problems

Understanding the potential risks of Internet use and taking pro-active measures can go a long way toward keeping you safe from hackers. Here are some helpful tips you can use, including: handling spam, using safety software, and what Frontier is doing about this issue.

Before you get started, you can find out if what you think is a scam is real or a hoax.

Chances are you have received a  virus hoax—a false warning about a computer virus. Typically, the warning arrives in an email or is distributed through a company's internal network. If you get such a message, you can check it out on one of the web sites that tracks hoaxes. Visit  Snopes.com or  Vmyths.com.

Note: Frontier will never send you an email message requesting that you confirm your email address or password. If you ever receive such a message, it is not from Frontier and should be deleted.

Still need help? Call 1.800.239.4430 or Live Chat

Recommended Articles

Pay My Bill

You have the options to pay online, by mail, in person, by phone, and to set up Auto Pay. Set Up Auto Pay Edit your Auto Pay settings to use your ...

Read More
Troubleshoot Internet Issues

If you're experiencing issues while trying to connect to the internet, we have troubleshooting tools for you. Automated Troubleshooting Tool Automated Troubleshooting can resolve many ...

Read More
FiOS TV Channel and User Guides

With FiOS®, you can choose from a wide variety of programming for everything that interests you. It’s easy to watch PPV special events, sports channels, on demand, a variety of ...

Read More