"Getting Help on Frontier.com (New Help Center)" Transcript

Getting Help on Frontier.com (New Help Center)

In this video, you'll learn how to get assistance from Frontier.com's new Help Center.

Log on to Frontier.com, navigate to the Help Center.

With just one click you'll be able to access hundreds of articles to help you use and understand products offered by Frontier. You can even type exactly what you're looking for right into the search bar.

We're making things as easy as possible. We've even created a custom Tool Box for quick access to links for running a security check, testing your internet speed, viewing our outage map and more.

Not sure how to read your bill, reset your email password or pay online? We can help. Our Help Center video gallery is filled with dozens of videos we've created just for you. These videos will take you step-by-step through the process.

If you've recently placed an order with us, scheduled an appointment for a new service install, or have an open ticket with our support center, you can check the status right from the Help Center.

That's it. If you need help with your account or service, please visit our Help Center.

Still need help? Call 1.800.239.4430 or Live Chat

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