Live Chat
Macintosh Entourage

To enable SMTP Authentication in Mac Entourage:

  1. Open Entourage and click Tools.

    Enable SMTP Authentication in Mac Entourage

  2. Click Accounts at the bottom of the menu.

    Enable SMTP Authentication in Mac Entourage

  3. On the Mail tab click to select your Frontier account and click Edit.

    Note: If you receive email from a provider other than Frontier, the name on the Mail tab may differ from what appears in the image below.

    Enable SMTP Authentication in Mac Entourage

  4. On the Account Settings tab look at the Receiving mail and Sending mail sections.

    Enable SMTP Authentication in Mac Entourage

    • Under Receiving mail, if your POP server is set to:
      • pop3.frontier.com
      • pop3.frontiernet.net
      • pop3.citlink.net
      • pop3.newnorth.net or
      • in.epix.net
      make sure that your complete Frontier, FrontierNet, Citlink, Newnorth, or Epix email address is present in the Account ID field.
    • If your POP server is set to something other than:
      • pop3.frontier.com
      • pop3.frontiernet.net
      • pop3.citlink.net
      • mail.ctaz.com
      • pop3.newnorth.net or
      • in.epix.net
      no changes are needed.
    • Under Sending mail, if your SMTP server is set to:
      • smtp.frontier.com
      • smtp.frontiernet.net
      • smtp.citlink.net
      • mail.ctaz.com
      • smtp.newnorth.net or
      • out.epix.net
      select Click here for advanced sending options and continue to Step 5.
    • If your SMTP server is set to something other than:
      • smtp.frontier.com
      • smtp.frontiernet.net
      • smtp.citlink.net
      • mail.ctaz.com
      • smtp.newnorth.net or
      • out.epix.net
      no changes are needed.
    • If you have made any changes during this step, and you were not instructed to continue to Step 5, then skip to Step 6.
  5. If you were instructed to select Click here for advanced sending options in Step 4:
    • Place a checkmark to the left of SMTP server requires authentication.
    • Select Log on using and enter your complete Frontier, FrontierNet, Citlink, Newnorth or Epix email address in the Account ID field. If your email address is in the format of username@ctaz.com, change ctaz.com to citlink.net (example: username@ctaz.com becomes username@citlink.net). Please note, this will not change your email address.
    • Enter the Password for this account. Click the square in the upper left corner of the window when complete.

      Enable SMTP Authentication in Mac Entourage

  6. Click OK. Select Save if you are asked to save your changes.

    Enable SMTP Authentication in Mac Entourage
Still need help? Call 1.800.239.4430 or Live Chat

Recommended Articles

Set Up Email in Other Programs

We've put together step-by-step instructions to help you set up your Frontier email account in a wide variety of email programs that you might be using. (Not sure? Find out how to tell ...

Read More
Troubleshooting

Sometimes things can go wrong and you need a little help. And sometimes you find that you've become a more advanced user who needs more information so you can get to the next level. Here ...

Read More
Change My Password

Here are instructions for changing your passwords—and tips for a secure password. Type of Password How to Change Frontier ID password Log In to  Frontier ...

Read More