At Frontier, we want you to have the best possible online experience, and that often includes using features and applications that can enrich your experience.

Here are some tips and simple instructions on several topics. Click any topic below:

Whenever you type the wrong site address, our Address Error Redirect Service shows a list of options you may have meant to type. Don't worry—this free service helps you get the best out of your browsing experience.

If you wish, you can opt out of this service at Select the Disabled option on the Preferences page and click Save.
If you are a Frontier High-Speed Internet customer, be sure to take advantage of Frontier Computer Security. This security suite features anti-virus and anti-spyware applications.

If you are not a Frontier High-Speed Internet customer, or if for any reason you are not using or are unable to use Frontier Computer Security, there are many products available that will help block pop-ups. We often recommend the  Google Toolbar. The Google Toolbar is a free download from Google which prevents pop-ups.

A pop-up blocker is available with  Internet Explorer and  Mozilla Firefox. If you use Google Chrome, consider installing the free extension called AdBlock.

Note: Frontier is not responsible for investigating the presence of pop-ups on your computer, ensuring that your computer is protected against pop-ups, or the installation of anti-pop-up software (also known as pop-up blockers), other than that provided by Frontier Computer Security or unless you have purchased a service through  Frontier Secure.

Frontier Computer Security software must be downloaded using your Frontier High-Speed Internet service and requires XP Home/Professional (32-bit only, SP2 or later), Vista (32 or 64-bit), or Windows 7 or 8 (32 or 64-bit).
The Frontier My Yahoo! homepage is designed for screen resolutions of 1024 x 768 pixels or greater. If you are having trouble fitting the page on your screen, and you are using a lower resolution, you'll only need to make a quick change to your display settings to be able to view the Frontier My Yahoo! homepage without scrolling.

To update your PC's display setting:
  1. Right-click on an empty area on your PC's desktop and select Properties > Settings (Windows XP) or Screen Resolution (Windows 7).
  2. In the Screen area (Windows XP) or Resolution (Windows 7) section of the window, use the slider bar to increase your screen area to at least 1024 x 768 pixels.
  3. Click Apply > OK.
To enable your computer to retain your local weather setting on the Frontier Yahoo! Homepage, follow these easy steps.
  1. Your preferred weather location is stored in a "cookie" on your computer. To make sure your web browser is allowing cookies, go to Accept Cookies.
  2. Edit your Frontier Yahoo! homepage's weather preference as follows:
    • Scroll down the page to find the weather module on the right hand side.
    • Click the icon in the top right corner to bring up a small window.
    • Click Detect my location if you are at your home location. You may be prompted to allow this detection.
    • If you want to set a different location, enter the city or zip code of your choice. Click to choose a suggested location and press Enter.
Weather App
Browser software is always being updated to provide better security, and since it's free, you should  download the latest version of Internet Explorer directly from Microsoft. As of this writing, IE is up to version 11. If you want to continue using an older version (these versions are not supported by Frontier's technical support), then while running Internet Explorer 8:
  1. Click Tools > Internet Options.
  2. Click the Advanced tab at the top of the window.
  3. Click the Restore Advanced Settings button.
  4. Click Apply > OK.
  5. Close and reopen Internet Explorer.
It's also possible that you need to install the most current version of Java. Visit the  official Java website for the latest version.
Browser software is always being updated to provide better security, and since it's free, you should  download the latest version of Internet Explorer directly from Microsoft. As of this writing, IE is up to version 11. If you experience repeated crashes of Internet Explorer, try resetting it:
  1. Click Start > Control Panel > Network and Internet.
  2. Click Internet Options > Advanced > Reset. Then click Reset on the pop-up message that appears.
  3. Click Close > OK.
Still need help? Call 1.800.239.4430 or Live Chat

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