"FiOS Digital Voice: Manage Calls" Transcript

 FiOS Digital Voice: Manage Calls

This video will show you how to view and respond to recent phone calls.

FiOS Digital Voice provides quick and easy access to phone calls and voicemail messages on your smartphone or tablet. From your handheld device, you can respond to calls, listen to messages, manage calls, and view messages lists.

Let’s get started.

Log in to see your account’s dashboard. Scroll down to view recent calls. Click anywhere in the Recent Calls section to open the complete list. The Recent Calls list shows calls you missed, calls you received, and calls you placed. You can select any call to find more details about the contact. The Call Information page provides additional details such as date and time. It will also display other numbers like the mobile number or work number you may have previously saved for this contact.

To return a call, simply click on the phone icon. To send a text message, select the text icon. Please note, your mobile services carrier will be used for both calls and text messages and fees may apply.

When your text message or call is completed, you’ll be returned to the call information screen. To return back to the Recent Calls list, click the back arrow. Remember – you can manage your voicemail messages and features from your FiOS Digital Voice web portal which is located at Frontier.com. If you have additional questions, call us at 1.800.921.8101.

We hope you found this video helpful and thank you for being a loyal Frontier customer.

Still need help? Call 1.800.921.8104 or Live Chat

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