Set Up and Manage FiOS Digital Voice by Phone

From your phone you can change your passcode, set up your greetings and manage other personal options. California, Texas and Florida users can set up reminder messages and wakeup calls.

Callers can leave you messages even before your mailbox has been set up; however, you will not be able to listen to your messages or use the other features in your mailbox until you complete the set-up process via phone.

Set Up Greeting(s) & Access Messages
  1. Call the FiOS® Digital Voice Voicemail system
    • California, Florida and Texas customers:
      Dial *86 from your home phone or 1.844.387.5200 away from home.
    • Indiana, Oregon and Washington customers:
      Dial *100 from your home phone or 1.844.994.4993 away from home.
  2. Enter your passcode then press #
    New customers: You received your voicemail passcode when you placed your order. If you don't have it, you can get a new passcode using the Web Management Portal, then login using the phone instructions above to complete your setup.
Make Calls
  • Remember to dial the entire 10-digit telephone number every time you make a call inside the U.S.
  • Make direct-dialed domestic calls, including to these U.S. territories:
    • American Samoa
    • Guam
    • Mariana Islands
    • U.S. Virgin Islands
    • Puerto Rico
  • Make international calls at great low rates. Canada included at no additional cost with our Unlimited Plan.
Learn About Your Features

Find out how to navigate through your features from your phone:

Next Steps

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.239.4430 or Live Chat

Recommended Articles

How to Block Telemarketing Calls

If you're tired of receiving unwanted telemarketing phone calls, here are three different ways to help you stop them. The National Do Not Call Registry The Do Not Call Registry lets you ...

Read More
Long Distance Call Problems

If you can't make long distance calls, the problem might be: Restriction of your long distance calling service if your payment is overdue. Physical problems at a telephone switch. ...

Read More
Battery Backup for Voice

Your Frontier Digital Voice service uses electrical power to function. If you lose power, you will require a Battery Backup Unit (BBU) to power your phone and keep it connected to make ...

Read More