Local Area Code Changes

• When calling a number within your own 540 region, dial ten digits: 1 + (540) plus the 7-digit telephone number. (Note: The 1 is optional when calling from a cellular or mobile phone.)
• You should begin using the new dialing procedure on November 13, 2021. Up until May 14, 2022, if you forget and dial only seven digits, your call will still be completed. As of that date you must dial all ten digits or your call will not be completed. A recording will instruct you to hang up and dial again.
• Starting June 14, 2022, new telephone lines or services may be assigned numbers using the new 826 area code. All calls made within and between area codes 540 and 826 must be placed using the ten-digit telephone number (540 or 826 plus the seven-digit telephone number).

Download a copy of the bill insert you should receive in your September Frontier bill.

• Reprogram any equipment that stores frequently called local numbers so that it dials all ten digits. This includes life safety systems or medical devices, PBXs, fax machines, dialup Internet modems, alarm and security systems or gates, speed dialers, mobile phones, call forwarding settings, voicemail services, and similar functions.
• Update your website, stationery, advertising materials, bank checks, contact information, and your personal or pet ID tags to include the area code.

• Your telephone number, including current area code.
• The price of a call, coverage area, or other rates and services.
• Whatever is considered a local call now will still be a local call.
• Continue to dial 1 + area code + telephone number (eleven digits) for calls to area codes other than 540 and 826.
• In an emergency simply dial 911.
• If 211, 311, 411, 511, 611, 711 or 811 services are currently available in your community, no extra digits are needed.