Overview
Access Voicemail by Computer

The Frontier Message Center and Unified Messaging Portal enhance voicemail by bringing new online capabilities for managing your greetings, handling your voicemail messages, and other features. Also learn about mailbox size and message retention rules and fax messaging.

To access your voicemail online, you need:

  • A computer with a Pentium processor or higher with Windows 2000 (Service Pack 2), Windows XP, Windows Vista, or Windows 7 or 8 as your operating system.
  • Speakers or a headset attached to your computer.
  • A later version of Internet Explorer (get your free upgrade from the  Frontier downloads page).

There is no extra charge for online voicemail access. This service is not available for Macintosh computers at this time.

If you are a Frontier customer in Connecticut you can get the free Voicemail Viewer app from  Google Play or the  App Store. The app provides Unified Messaging services on a mobile platform. It lets you:

  • Control how incoming calls are handled with Frontier Voice or Frontier Business Voice
  • Receive new Voicemail alerts
  • Playback Voicemail messages
  • View Faxes
  • Forward a message or fax as an e-mail

Be sure to download these handy guides:

 Frontier Enhanced Messaging User Guide for non-Connecticut Customers
 Unified Messaging Portal User Guide for Connecticut Customers
 Unified Messaging Portal Features
 Home Voice Mail User Guide—for Non-Connecticut Customers
 Business Voice Mail User Guide

Still need help? Call 1.800.921.8104 or Live Chat

Recommended Articles

How To Set Up A Wired Connection

There are two ways to connect a computer to your High-Speed Internet network: by wireless connection and by wired connection. This article explains how to set up a wired connection. Simply ...

Read More
Connect My Computer (Wireless)

There are two ways to connect a computer to your High-Speed Internet network: by wireless connection and by wired connection. This article explains how to set up a wireless connection. To ...

Read More
Dial-Up Internet Connection

Dialup Internet access is often used in areas where other types of high-speed Internet access are not yet available. If you use Frontier's dialup connection, you are responsible to obtain ...

Read More