Handle My Messages

Here is what you need to know about saving your messages to your computer, receiving message notification, forwarding messages to email, and more.

Because you are accessing your digital voicemail by computer, you can save any message to your hard drive (just like any other file on your computer). All messages are saved in the .wav format. Simply click to select a message, choose to Save As, and follow the prompts to save the file to your computer.

Important Note: This feature does not apply to Frontier Voice customers in Connecticut.

To receive an email notification when a voicemail arrives:

  1. Log in to  https://webmail.frontiermessaging.com and go to Settings.
  2. Click the Messaging tab.
  3. Click the Email tab.
  4. At the bottom of the screen click on New Entry and enter the email address you want to have the notification sent to.
  5. Check the Active button to turn on notification.
  6. Click the Apply button at the bottom of the screen.

An email message will be sent each time a new message is deposited into your mailbox.

Note: You can establish multiple email addresses that can receive this notification.

Important Note: This feature does not apply to Frontier Voice customers in Connecticut.

To forward all of your voicemail to an email address:

  1. Log in to  https://webmail.frontiermessaging.com and go to Settings.
  2. Check the box titled Auto-forward all voicemail messages and faxes to this email address and enter an email address.
  3. Click the Apply button at the bottom of the screen.

Note: By checking the box titled Leave a copy of forwarded voicemail messages and faxes in the inbox, a copy of the voicemail message will remain in your mailbox. If you do not check this box, new messages will not be left in your mailbox, they will be forwarded only to the email address you designate.

To forward messages to your cell phone, use the table below to translate a cell phone number into an email with the format 1234567890@cell_carrier.com. If your carrier is not listed here, call your service provider to find out the format.

Carrier Address Format
Alltel number@message.alltel.com
AT&T/Cingular number@cingularme.com
number@mobile.mycingular.com
number@txt.att.com
Sprint/Nextel number@messaging.sprintpcs.com
number@messaging.nextel.com
T-Mobile number@tmomail.com
Verizon number@vtext.com
Virgin Mobile number@vmobl.com

If you subscribe to Frontier Deluxe service, while listening to a message, you can automatically place a call to the person who left you the message. It's a very convenient way to quickly return a call.

Note: The return call will be to the telephone number that initiated the call to you; long distance charges will be incurred if applicable.

Still need help? Call 1.800.921.8104 or Live Chat

Recommended Articles

How To Set Up A Wired Connection

There are two ways to connect a computer to your High-Speed Internet network: by wireless connection and by wired connection. This article explains how to set up a wired connection. Simply ...

Read More
Connect My Computer (Wireless)

There are two ways to connect a computer to your High-Speed Internet network: by wireless connection and by wired connection. This article explains how to set up a wireless connection. To ...

Read More
Dial-Up Internet Connection

Dialup Internet access is often used in areas where other types of high-speed Internet access are not yet available. If you use Frontier's dialup connection, you are responsible to obtain ...

Read More