FiOS Digital Voice is an advanced voice service that works on Frontier’s fiber-optic network, but uses traditional corded or cordless phones connected to your existing phone jacks. FiOS Digital Voice lets you make direct-dialed domestic calls (including direct-dialed calls to the U.S. territories [American Samoa, Guam, Mariana Islands and U.S. Virgin Islands], and Puerto Rico), and international calls at great low rates. (Canada calling is included at no additional cost with our Unlimited Plan.)

Your FiOS Digital Voice service lets you talk on the phone and use your computer to access the Internet at the same time. Surfing the Internet, sending files, or instant messaging on your computer will not affect your ability to make and receive calls.

FiOS Digital Voice offers a number of advanced calling features that traditional voice services do not, such as locate me and simultaneous ringing on multiple phone numbers. The FiOS Digital Voice Web portal also allows you to access your voicemail messages through any computer with Internet access. You can also manage your calls, voicemail, and features through your FiOS TV and MyFrontier mobile app.

Find out about the slight changes in your service, how to use the web portal, using the many Digital Voice features, and some troubleshooting tips.

Note: While there are some differences between the FiOS Digital Voice Web Portal and mobile app and your previous Verizon experience, you will be able to easily find the features and services you know. Even the Frontier  FiOS Digital Voice User Guide is organized in much the same way as the Verizon FiOS Digital Voice User Guide.

Still need help? Call 1.800.921.8101 or Live Chat

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