Support Wizard

Dropped Internet Connection

Let's try to repair it.

The first thing we'll do is look for bad equipment connections.

Make sure each of the following connections is secure:
  1. The cable connecting the computer to the router.
  2. The cable connecting the router to the wall jack.
  3. The power cord connecting the router to a working outlet.

Are the connections secure now?

Please select an option before you continue.