When you have an issue to troubleshoot, your first choice can be our Automated Troubleshooting tool. You’ll be able to quickly and easily resolve many common FiOS® TV issues, such as missing channels or pixelation.

To use Automated Troubleshooting, go to our Troubleshooting page and log in with your Frontier ID if prompted.

If Automated Troubleshooting does not fix your issue, here are some tips on solving other specific problems:

For more help, we're here to support you 7 days a week, 365 days a year. Call our FiOS Technical Support team at 1.877.462.0488.

Still need help? Call 1.877.600.1511 or Live Chat

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