Fiber TV Channel, Installation and User Guides

On Demand lets you watch your favorite movies, TV shows, premium channel content and other programming any time you want.

Access a library of 150,000 On Demand entertainment choices in categories such as:

  • Free On Demand
  • Kids Zone
  • New Releases
  • Frontier® Movie Deals
  • Pre-Order Movies
  • Zona Latina
  • Events
  • Adult
  • Subscriptions
  • and more!
How do I…
Order programs?

Press the On Demand button on your remote control, make your selection and follow the prompts to order. The charges will appear on your monthly bill. With On Demand, you can "buy" a title and watch it again and again. It's easy to build a library of your favorite titles to watch whenever you want. Or, choose from thousands of titles to rent. You have up to 30 days to begin watching a rented title, but once you start, you have 48 hours to watch a rented title.

Block certain programming?

Use Parental Controls to block access to Pay-Per-View and On Demand purchases. Choose to show or hide adult programming from TV Listings, or block programs with a particular rating level or higher. Create a PIN so controls can't be changed without your approval. The user-defined PIN is required to access blocked content.

Troubleshoot problems?
  • You can reboot your Set-Top Box (STB) with your remote control. Go to Menu > Customer Support > Top Support Tools > Reboot STB
  • Or unplug your router for 30 seconds and plug it back in
  • If this doesn't fix the issue, make sure:
    • all router connections are correct and secure
    • you subscribe to the On Demand programming you want to watch
    • your Network Interface Module (if you have one) is plugged in and all connections are secure
    • your Frontier-provided router is connected before the VoIP router (if you have one). Not doing so can degrade the quality of both your On Demand and internet service.
Important: If you are using a Cable Card-equipped device, such as TiVo®, you cannot access On Demand content.
Watch my On Demand purchases if I cancel Frontier Video service?

If you have On Demand purchases but cancel Frontier Video service, you will still be able to access and watch these titles using the FrontierTV website and mobile app. Here's how:

  1. On a web browser, go to On an iOS or Android device, download the free FrontierTV app from the  Apple App Store, or the  Google Play Store.
  2. Sign in with your Frontier ID and password. (Having trouble signing in?)
  3. Go to My Library section to find your On Demand purchases.

Note: Other features of the FrontierTV website and mobile app, like live streaming and access to subscription On Demand content, are only available to current Frontier Video subscribers.

Note: Additional fees may apply.

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