Having a FiberOptic TV / FiOS® TV issue? Go straight to our Automated Troubleshooting tool and log in with your Frontier® ID if prompted. You can easily resolve many common issues, such as missing channels or pixelation.
If Automated Troubleshooting does not fix the issue, here are some tips on solving other specific problems:
- Press Menu on the remote and scroll down to Help. Also check out Channel 131 to see what's new.
- Reset or reboot your TV equipment
- Pixelated or tiled TV image
- Can't watch special programs or sporting events
- Remote control not working
- On-screen channel guide missing
For more help, we're here to support you 7 days a week, 365 days a year. Call our Technical Support team at 1.800.239.4430.
The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.