FiOS TV Channel and User Guides

Check the lists below for your local guide. You'll find the local channel lineup for your FiOS® package. You can download and print for your convenience. With FiOS, you can choose from a wide variety of programming for everything that interests you. It’s easy to watch PPV special events, [...]

My FiOS Set-Top Box

Your FiOS® by Frontier equipment consists of either a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set-Top Box, plus a Remote Control. Problems? See our TV Support Wizards. Need to Activate your FiOS Set-Top Box? Here are instructions for using your Set-Top Box: Record TV [...]

My FiOS Remote Control

Your FiOS® TV remote control can give you the power to do everything from change channels to setting all kinds of preferences. Check below to get the most out of your FiOS TV experience.  Download the user guide Program your remote Set up a favorites list and [...]

How to Use DVR-to-Go™

With Frontier it's easier to watch recorded and live TV on your mobile device when you're home or away. DVR-to-Go™ is now available to Frontier FiOS® Quantum TV subscribers in:  California  Florida  Indiana  Oregon  Texas  Washington When you're [...]

Voice Control with the Frontier Skill for Amazon Alexa

Pair up your Alexa Echo device with your FiOS® Quantum TV set-top box and start talking. Want Alexa to change your channels? Just ask. If you are one of the more than 8 million people using an Alexa-enabled device, listen up! FiOS Quantum TV combines your top-of-the-line TV experience with the [...]

Troubleshoot FiOS TV

When you have an issue to troubleshoot, your first choice can be our Automated Troubleshooting tool. You’ll be able to quickly and easily resolve many common FiOS® TV issues, such as missing channels or pixelation. To use Automated Troubleshooting, go to our Troubleshooting page and log in with [...]

Accessible FiOS TV

Your FiOS® Quantum™ TV service from Frontier offers accessibility solutions for customers with disabilities. Here are the instructions for turning on Audible Navigation, Descriptive Video Service, and Closed Captioning using your FiOS remote control. You may want to download a screen [...]

Video On Demand

Frontier customers subscribing to FiOS® TV or Vantage™ TV by Frontier® can watch thousands of titles on demand. Choose from a vast library of movies, TV shows and events at or with the FrontierTV app. Sign in with your Frontier ID and watch live TV, see your TV [...]

Music Choice on Your TV

Expand your choices. Listen and watch the way you want. Music Choice now offers Vantage™ TV by Frontier® and FiOS® Quantum TV customers a personalized music and video experience. With Frontier broadband and a subscription to FiOS Quantum TV or Vantage TV, you can browse by artist, by [...]

Order a New FiOS TV Remote Control

To order a replacement or an additional remote for Frontier FiOS® TV, chat online or call customer service at 1.800.921.8106. A Technical Support Agent will determine whether your remote needs to be replaced. There is no charge if the agent determines you're eligible for a free [...]