Activating your Set-Top Box (STB) is easy. The steps are the same whether you're:

  • Upgrading to a new Frontier® service
  • Adding a new STB to another TV
  • Installing it yourself
  • Having a Frontier technician install it for you

For Frontier FiOS® TV customers:

  1. Connect one end of the HDMI cable to your STB and the other end to your TV.
  2. You'll see a series of flashing lights on your STB as it activates.
  3. A message pops up on your screen to show you the STB's progress.
    • If you don't see the message, you'll see a technical support number to call.
  4. When the lights turn green, your service is activated.
Still need help? Call 1.800.239.4430 or Live Chat

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