The Closed Captioning feature shows a text version of the program you are watching right on your TV screen. It is helpful for hearing-impaired people, but it's also useful if there's too much noise preventing you from hearing clearly. For example, you might see Closed Captioning displayed in a sports bar so people can follow the game in a very noisy environment.
Most FiOS® TV remote control models let you turn Closed Captioning on or off by pressing the ★ button. Otherwise, you can always use the Media Guide to turn Closed Captioning on or off.
On your remote control:
- Select Menu > Settings > Accessibility > Close Captions.
- Select either On or Off and press OK.
Closed Captioning may not be available depending on your setup and equipment.
Closed Captioning Contact Information
If you have a question or concern about closed captioning on any program, please call Frontier at 877.462.6606. You can also send written correspondence by fax to 304.344.0435, by email to Video.Closed.Caption@ftr.com, or by mail to Frontier, 1500 MacCorkle Avenue, Charleston, WV 25396, Attn: Anthony Kasey, Manager.