Use Closed Captioning

Closed Captioning displays a text version of the program you are watching right on your TV screen. It is helpful for people who are hearing-impaired, and is also useful if there's noise around you that prevents you from hearing clearly. For example, you might see Closed Captioning displayed in a sports bar so people can follow the game in a noisy environment.

Most FiOS® TV remote control models let you turn Closed Captioning on or off by pressing the (asterisk) button. Otherwise, you can always use the Media Guide to turn Closed Captioning on or off.

On your remote control:

  1. Select Menu > Settings > System > Accessibility > Close Captions.
  2. Select either On or Off and press OK.

Closed Captioning may not be available depending on your setup and equipment.

Closed Captioning Contact Information
If you have a question or concern about closed captioning on any program, please call Frontier at 877.462.6606. You can also send written correspondence by fax to 304.344.0435, by email to Video.Closed.Caption@ftr.com, or by mail to Frontier, 1500 MacCorkle Avenue, Charleston, WV 25396, Attn: Anthony Kasey, Manager.

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.239.4430 or Live Chat

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