FiOS Set Top Box

Your FiOS® equipment consists of either a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set-Top Box, and a Remote Control. Here are instructions for using your Set-Top Box. Be sure to download your channel guide.

Frontier FiOS® offers three types of Set-Top Boxes with different capabilities:

  1. Standard Definition (SD) Set-Top Boxes provide digital audio and video quality. SD gives you access to the FiOS® TV Interactive Media Guide, over 45 all-digital music channels and Pay-Per-View or On Demand shows.
  2. High Definition (HD) Set-Top Boxes provide all the features of the Standard Definition Set-Top Box, as well as access to HD content.
  3. Digital Video Recorder (DVR) Set-Top Boxes provide all the features of the High Definition Set-Top Box, plus the ability to record shows and pause and rewind live TV.

A CableCARD is also available from Frontier Communications for $4.99 per month. This device provides access to certain encrypted High Definition (HD) and Standard Definition (SD) digital programs without the need for a Set-Top Box. However, it does not support features like Video On Demand or Parental Controls.

Here are some helpful tips about recording TV, restricting access to certain channels or programming, and much more.

For instructions on how to restart several specific set-top box models and resolve problems, choose your model below.

Arris VMS 1100 HD Arris IPC 1100 HD Cisco CHS 335 HD
Cisco CHS435HDC Motorola 2500 SD Motorola 2708 SD DVR
Motorola 6200 HD Motorola 6416 HD DVR Motorola 7100-P1 HD
Motorola 7100-P2 HD Motorola 7216 HD DVR Motorola QIP7100
Motorola QIP7232
Still need help? Call 1.877.600.1511 or Live Chat

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